Select Commercial Lines Team Leader
1 week ago
General Description: Assist with managing operational activities of assigned Select Service team members. Serve as a consultative account manager for key Commercial Lines Select clients with revenue between $5,000 - $15,000. Ensure service team maintains 92% or above client retention. Support the USI sales process by onboarding new clients effectively.
Responsibilities:
- Manage five or more employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance, and approval of expense reports.
- Provide strong insurance technical expertise to both clients and Select team members.
- Partner with SCL Regional Manager in support of company operational objectives.
- Maintain quality control of team renewal expirations to avoid any lapses in coverage. Ensure team members are addressing renewals in a timely manner.
- Monitor adherence to service standards through Key Performance Indicator (KPI) reporting.
- Perform periodic quality audits, when necessary.
- Assist with interviewing, hiring, training, and development of assigned team as designated by the SCL Regional Manager.
- Oversight of outsourcing initiative, including integration of new and existing carrier service centers.
- Manage client accounts in accordance with USI guidelines and key performance indicators. Occasional outside service visits to clients may be required.
- Adherent to company's credit and collection policy in invoicing and pursuing prompt payments. Request policy cancellations in accordance with company standards.
- Keep current on industry information, technology, and trends.
- 5 years + experience in Commercial Property & Casualty Insurance Agency.
- College degree preferred.
- Prior managerial experience with the ability to manage others effectively.
- Must hold state Property & Casualty insurance license.
- Industry designations such as ARM, CIC, and CPCU preferred or expected to pursue a designation.
- Ability to conduct complex tasks with many concrete and abstract variables.
- Strong written, verbal, and interpersonal communication skills.
- Comfortable with internet-based programs and Microsoft Office products.
- Knowledge of Sagitta/ImageRight preferred but not required.
- Strong organizational skills with ability to manage and negotiate multiple priorities and deadlines.
- Proven ability to work in a fast paced, team environment with minimal instruction and a high degree of accuracy.
#LI-Hybrid
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise-the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we're working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award-winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025).
- Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
- Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
- Certified as a Great Place To Work two years in a row (2024-2025).
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
-
Team Leader
2 weeks ago
Houston, TX, United States Team Solutions Inc Full timeAbout the Role Employment Type: Full-Time, Salary + Bonus + Company Vehicle We are seeking a Team Leader to manage multiple commercial/industrial/healthcare/data center/K-12/Higher Ed projects from start to finish. You'll lead field technicians, coordinate installations, and ensure projects are delivered on time, within budget, and per scope-while...
-
Commercial Lines Insurance Producer
6 days ago
Houston, TX, United States gpac Full timeJob Description Here at gpac, we are partnering with a nationally recognized, privately held insurance agency that values long-term relationships, integrity, and a true work-life balance. This is a rare opportunity for a high performing Commercial Producer ready to take ownership of their career while joining a culture built on collaboration and success. ...
-
Global Client Advisor
2 weeks ago
Houston, TX, United States Lockton, Inc. Full timeJob Summary: Architect and execute global client service plans Establish standards and best practices in line with client risk management philosophy Provide initial market entry and compliance analyses and executes renewal process Serve as an experienced, senior coverage expert across all lines of business Accountable for all elements of program design,...
-
Global Client Advisor
3 days ago
Houston, TX, United States Lockton, Inc. Full timeJob Summary: Architect and execute global client service plans Establish standards and best practices in line with client risk management philosophy Provide initial market entry and compliance analyses and executes renewal process Serve as an experienced, senior coverage expert across all lines of business Accountable for all elements of program design,...
-
Employee Benefits Select Practice Leader
1 week ago
Houston, TX, United States USI Holdings Corporation Full timeDescription and Requirements General Description: Responsible for driving continuous revenue growth for Select Employee Benefits. Manage the Select sales producers and responsible for achieving sales and budget goals. The Practice Leader will be a key part of the Regional Executive Leadership Team. Responsibilities: Learn then lead USI's proprietary One...
-
Team Leader
1 day ago
Houston, TX, United States Primark Full timeCompany Description Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the...
-
Team Leader
3 days ago
Houston, TX, United States Primark Full timeBecause you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding...
-
Team Leader
6 days ago
Houston, TX, United States Jenis Splendid Ice Cream LLC Full timeIn Houston, our Team Jeni's Team Leaders have the opportunity to earn an average of $19.04 per hour!* *This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip average. 2025 actual customer tips may vary. In Texas, if the average hourly earnings of a Team Leader are less than $16 per hour in a two-week pay period,...
-
Commercial Lines Workers Compensation Associate
2 weeks ago
Houston, TX, United States Combined Agents of America Full timeAbout the job OVERVIEW: Cravens Warren is an Independent Insurance Agency, headquartered in Houston, Texas. Our Commercial Lines Department is looking for an Associate to join our Workers Compensation specialty team. PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES: 1. Handle onboarding of new clients, offloading of departing clients 2. Data entry 3. Certificate...
-
Houston, TX, United States Combined Agents of America Full timeAbout the job OVERVIEW: Cravens Warren is an Independent Insurance Agency, headquartered in Houston, Texas. Our Commercial Lines Department is looking for an Associate to join our Workers Compensation specialty team. PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES: 1. Handle onboarding of new clients, offloading of departing clients 2. Data entry 3. Certificate...
