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Information Technology Support Engineer

3 weeks ago


Reno, NV, United States Teceze Full time

Hi

We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.

Job Title: Desktop IT Support Engineer

Location: Reno, NV

Onsite Work

Full Time

start date: 15th December 2025

Job Responsibilities:

IT Support Engineer - (1-3 Yrs)

Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.

Technical Skills:

  • M365
  • Azure AD
  • ServiceNow
  • Basic networking skills
  • Complex system Troubleshooting skills
  • Printer management
  • AV solution support
  • VIP support
  • Printer and industrial scanner support