Job Retention Specialist
2 weeks ago
What You'll Do
HELP WORKS is a program that provides training and job placement assistance for residents in our shelter programs. As a Job Retention Specialist, you'll provide post-placement support to newly-employed program participants. Activities will include site visits to employers, conducting on-site counseling to participants to resolve work-related issues and monitor progress, and the development of a resource bank of support services.
Your responsibilities will include:
- Maintaining contact with and counseling employed program participants for at least six months after placement.
- Conducting exit interviews with program graduates prior to their starting new employment, internships, or training programs to review work-related benefits and determine an appropriate schedule for site visits and post-placement follow-up activities.
- Participating in employment readiness classes as requested by the Program Coordinator.
- In conjunction with the program's Job Developer, working with employers to prevent and alleviate work-related misunderstandings or problems.
- Coordinating the employment verification process, including preparation and retrieval of employer letters and collection of employee pay stubs.
- Preparing and distributing participant off-to-work packages and providing budgeting information and instruction, with an emphasis on the impact of earned income on housing subsidy.
- Disseminating information and facilitating workshops on work-related benefits, including the Earned Income Tax Credit, income tax preparation, re-budgeting, and supportive services and workforce development options for the newly employed.
- Maintaining regular contact with Job Developers and other program staff regarding participant progress and/or problems on the job, and assisting in the formulation and execution of appropriate interventions.
- Bachelor's degree in social work or a related field OR equivalent experience and skills.
- Bilingual (Spanish/English) a plus.
- Minimum of one year of experience in counseling and/or conducting workshops for unemployed, economically disadvantaged adults.
- Excellent interpersonal, verbal, and written communication skills.
- Computer literacy, particularly with Microsoft Office applications.
- Ability to work some evenings required.
- Valid US driver's license preferred.
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off
- 401(k) with Company contribution, even if the employee doesn't contribute.
- And More
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
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