Front Desk Coordinator

7 days ago

Boise, ID, United States Lone Peak Dental Group Full time

**Job Summary:**
We are seeking a Front Desk Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for assisting patients with check-in and check-out procedures, scheduling appointments, verifying insurance information, and providing exceptional customer service to patients.

**Qualifications:**
- High school diploma or equivalent required
- Previous experience in a healthcare setting preferred
- Strong communication skills and ability to interact with patients in a professional and compassionate manner
- Proficient with basic computer skills, including MS Office
- Ability to multitask and work efficiently in a fast-paced environment

-Bi-lingual is a plus

**Responsibilities:**
- Greet and check-in patients upon their arrival
- Schedule patient appointments and follow-up visits
- Verify insurance information and obtain necessary authorizations
- Answer phone calls and assist patients with inquiries
- Maintain patient records and update information as needed

**Work Environment:**
The Patient Services Coordinator I will work in a dental office , interacting with patients, medical staff, and insurance providers on a daily basis. This role requires attention to detail, excellent organizational skills, and a commitment to delivering high-quality patient care.

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