Marketing Operations Specialist

2 days ago

Maple Grove, MN, United States Integrated Resources Full time
Position: Marketing Operations Specialist

Location: Hybrid - Arbor Lakes, MG (2-3 days onsite)

General Information

Business Job Title: Marketing Operations Specialist

Purpose Statement:
Manages Marketing Operations business processes, systems, and infrastructure deliverables to ensure the highest level of compliance, performance, and efficiency. Supports Marketing Operations' overall function and mission of continuous improvement.

Key Responsibilities
  • Support Marketing Operations function with APPROVE submissions and additional work when the team is over capacity.
  • Develop subject matter expertise in APPROVE system.
  • Collaborate with product managers and stakeholders to submit applicable materials to the APPROVE system.
  • Review process across IO&E, setting new standards for efficiency and compliance.
  • Educate others on effective and efficient compliance to LAR process.
  • Project manage various processes with cross-functional teams to ensure compliance.
  • Develop high-level knowledge of Engage HCP System and associated compliance requirements to support the team.
  • Develop high-level knowledge in the HCP contracting process across the Interventional Oncology & Embolization (IO&E) business to support team members effectively.
  • Support execution of Marketing Operations workstreams across IO&E business to ensure continuity and efficiency improvements.
  • Act as a liaison with stakeholders and communicate project expectations clearly and timely.
Qualifications
  • A developing professional with working knowledge and application of business and technical concepts, procedures, and practices.
  • General knowledge of medical device industry practices and standards.
  • General understanding of business unit/group function.
  • Exercises judgment when interpreting company policies and procedures to resolve a variety of issues.
  • Education: Bachelor's degree in Business, Marketing, Communications, or relevant field.
  • Experience:
    • 2+ years in medical device, pharmaceutical, or healthcare industry.
    • Strong project management skills; experience managing multiple projects and priorities.
    • Excellent verbal and written communication skills.
    • Experience deploying content in a highly regulated environment.
    • Entrepreneurial spirit balanced with collaborative style and professional maturity.
    • Ability to manage multiple stakeholders, programs, and changing priorities in a fast-paced environment.
    • Strong attention to detail, deadlines, and budgets.
    • Desire to learn, develop, and grow in the medical device industry.

Quality Responsibilities

In all actions, demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all documented quality processes and procedures.

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