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IVR Developer
3 weeks ago
IVR Developer (Contact Center domain)
Responsibilities:
- Design and implement IVR solutions for contact center platforms.
- Optimize call flows and improve customer experience.
- Integrate with telephony and CRM systems.
Skills:
- IVR development (Genesys, Avaya, Cisco).
- Knowledge of SIP, VoIP, and telephony protocols.
- Scripting (VXML, Java, JavaScript).
- API integrations with CRM systems.
Skills:
IVR , JAVA , JAVASCRIPT