Shareholder Outreach Coordinator

Overview

Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.

Comprehensive Benefits Package:

Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Full-time regular-status employees are eligible to participate in the following benefits (these details are for information purposes and are subject to any policy or plan changes):

• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance
• Dental & Vision Insurance
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HAS)
• Life insurance
• Short and Long-Term Disability
• 401(k) Plan & Employer Match
• Profit sharing
• Employee Assistance Program
• Tuition Assistance

JOB SUMMARY: The Shareholder Outreach Coordinator serves as a primary liaison between the Doyon Family of Companies and shareholders by providing information on employment, training, and career opportunities. This position supports recruitment efforts, builds relationships with stakeholders, and assists shareholders in preparing for and accessing job opportunities.

ESSENTIAL FUNCTIONS:

• Collect, track, and analyze shareholder employment data
• Support recruitment strategies, initiatives, and reporting
• Assist shareholders in identifying jobs that align with their skills and interests
• Source shareholder candidates using databases, networking, and outreach methods
• Serve as a first point of contact for shareholder applicants
• Promote Doyon career opportunities and employer benefits
• Develop outreach communications and materials
• Support recruitment trips, shareholder meetings, and outreach events
• Build and maintain strong relationships with HR teams, village councils, and tribal offices
• Provide administrative support for workforce development programs and shareholder events
• Assist with meeting coordination, travel arrangements, and budgeting tasks
• Arrange and support department meetings and conferences, including preparing agendas, meeting packets, taking notes, and compiling minutes
• Track actions related to the Shareholder Hire Plan and workforce development goals
• Order outreach and promotional materials
• Other duties as assigned

DOYON LIMITED CORE COMPETENCIES:

• Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
• Customer Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
• Safety and Security - Promotes a safe work environment for co-workers and customers.
• Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.

JOB SPECIFIC COMPETENCIES:

• Adaptability - Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments, and tasks.
• Administrative Skills - Performs a variety of responsible and confidential office, clerical and professional administrative skills
• Analytical skills - Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information.
• Attention to Detail - Ensures one's own and others' work and information are complete and accurate.
• Coaching/Mentoring- Provides guidance to strengthen knowledge, skills, and competencies to improve work performance
• Communication Skills - Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Creative Thinking- Creates something new or original; explores ideas, generates possibilities, looks for many right answers rather than just one; generates new ideas by combining, changing, or reapplying existing idea
• Decision Making - Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.
• Employee Development - Effective in the recruitment, selection, development, and retention of competent staff members.
• Independence - Works with minimal supervision

REQUIRED QUALIFICATIONS:

• Five (5) years of progressively responsible administrative or secretarial experience, with the option to substitute an associate degree for 2 years or a bachelor's degree for 4 years.
• Two (2) years of human resource experience.
• Experience hosting/managing virtual meetings via Zoom or Teams
• Strong computer and database skills
• High level of interpersonal and confidentiality skills
• Ability to multitask and work cross-culturally, especially with Alaska Native communities
• Valid Alaska Driver's License
• Ability to work evenings, weekends, and travel as needed

PREFERRED QUALIFICATIONS:

• Experience in oil & gas, construction, tourism, security, or natural resources
• Experience working with data and analytics
• Experience with HRIS systems (e.g., UKG Pro, iCIMS)

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.

PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].

REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

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