Business Banker

Role: Business Banker - Business Banker Sr. (Title will be determined based on experience)

Why Westerra?

Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS - qualities that make us GREAT Each person brings their authentic self to work every day, and we want you to feel comfortable being YOU.

All of our team members work towards a shared purpose: to teach one another to prosper. We strive to be a modern financial community where we all truly belong, both for our employees and the members we serve. We look forward to seeing how you will contribute to this purpose by positively impacting our members' lives through personal attention, financial education, community engagement, and more. This is true for every role, as we believe that we are all member-facing.

Founded by schoolteachers in 1934, we are a learning organization at our core. We embed a growth mindset in our employees, ensuring that we all prosper together If you're ready to make an impact and join a community where you can grow, belong, and thrive, we encourage you to apply today and help shape the future of Westerra

What is the role?

This position is responsible for the business development and administration of business banking within the Business Banking team. This includes taking business loan applications, small business administration loan applications and performing preliminary credit analysis as well as loan portfolio administration and servicing, compliance and full understanding and sales of depository and ancillary service products. Each interaction should exceed the members' service expectations and leave the member grateful that they are banking with us. The title of Business Banker or Business Banker Sr. will be determined based on experience and qualifications.

What will be expected of me?

• Build and grow relationships with a dedicated of book business members by asking questions to learn about their financial needs, understanding their goals, and sharing how Westerra can help them by following up through proactive outreach, phone or in-person visits.
• Develop a comprehensive understanding of members' needs, based on the review and analysis of personal and business financial data gathered through relationship review and personal meetings providing integrated delivery of financial services.
• Develop revenue-generating member relationships by calling on prospective or existing members, identifying prospects, suitable method of contact, and determination of their needs and appropriate products or services, including cross-market solutions
• Achieve individual monthly production and growth goals for business banking deposits, fees and loans to ensure the Credit Union meets its overall financial and member experience goals.
• Engage with members in all phases of the business life cycle while following policies, leveraging product knowledge and conducting needs-based conversations to identify credit, deposit, and service processing needs.
• Serves as the business banking subject-matter expert and internal resource within the Credit Union.
• Build relationships with community and business organizations and represents Westerra at community and business development events.
• Assist with the onboarding and development of more junior team members
• Consistently demonstrates the Westerra Way Experience and complies with all policies, procedures and Federal and State laws and regulations.
• Maintains high level of confidentiality
• Other duties as assigned.

Will I have Direct Reports? No

What am I bringing?

Experience/Education:

External Requirements

• 2 - 4+ years' experience in business banking, including lending, business development, merchant services, depository functions and compliance

Internal Requirements

• 1 - 2+ years working as a Business Banker at Westerra
• Demonstration of skills and abilities listed

Skills and Abilities:

• Ability to understand and respond to business member needs, as well as consistently make recommendations to members on Westerra products that will fit their financial needs/goals/values
• Ability to drive sales through a consultative approach.
• Ability to analyze financial statements and metrics to influence business members' decisioning
• Ability to work effectively with individuals and groups across the company
• Strong verbal and interpersonal communication
• Attention to detail with minimal mistakes
• Demonstration of problem-solving skills
• Ability to navigate with ease and efficiency through key Westerra Systems/Sites
• Understanding of processes, procedures and guidelines and resources for the role
• Can be accountable for the completion of assigned tasks and projects with supervision
• Uses judgement with supervision
• Understands the basic business line and operating environment
• Able to handle problems that are not particularly difficult nor complex

What is the work environment like, and are there physical requirements for this role?

• Mon-Fri: On location in the branch
• Off-site at business development or community events; may require weekend and/or evening shifts offset by branch schedule
• Office environment
• Works primarily at a desk
• Ability to lift 25 pounds
• Travel Requirements: This role requires regular travel to branches within the region

Salary: in addition to the starting hourly rate of $22.56 - $41.00, this role is also eligible for Westerra's self-funding reward plan. This plan pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results

What are some of our benefit offerings?

• Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options
• Two dental plans through Delta Dental
• Basic life and AD&D insurance, short-term disability and long-term disability
• 20+ days of paid time off (PTO) per year
• Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
• 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes up to 6% match
• Up to $5250 per year for educational reimbursement
• 4 weeks of paid parental leave
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

Please note, applications will be accepted until at least December 4, 2025.

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