Intake Coordinator

7 days ago

Brooklyn, NY, United States P4P Inc Full time
Job description

Join our rapidly growing home care company where growth and innovation are at the heart of everything we do. As a key member of our dynamic team, you'll be instrumental in our mission to deliver top-notch self-care solutions while experiencing unparalleled opportunities for professional development and advancement.

This job will be based in Brooklyn, NY.

Intake Coordinator must be fluent in both English and Spanish.

Responsibilities:
• Creating and managing patient profiles in our CRM.
• Collecting all necessary documents to complete referral process and updating CRM on status.
• Determining if the agency can safely service patient and referring proper long term or short-term care agency based on current insurance information.
• Ensure insurance information is accurate, verified and entered into CRM.
• Educating patients on alternate insurance plans as needed to obtain long term home care services.
• Ensure Intake Status is updated on a weekly basis.
• Responding to all potential new cases in a timely manner.
• Enter data for all new cases into appropriate places.
• Updating HHA exchange when authorizations from payors change and notify team.
• Act as liaison between patient and long term or short-term care program.
• Communicate with referral sources regarding staffing availability.
• All other duties assigned by supervisor.
• Complies with HIPAA code of conduct and regulations.

Requirements:
• Excellent communication abilities, including speaking, writing and active listening.
• English speaking.
• Fluent in Spanish required.
• Great customer service skills, including a personable and positive attitude.
• High typing speed and accuracy.
• Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications.
• Problem-solving, critical thinking and decision-making abilities.
• Ability to work independently with little-to-no supervision.
• Keen attention to detail.
• Team attitude.

Job Type: Full-time

Pay: $23.00 per hour

Language:
  • English (Required)
  • Spanish (Required)
Job Type: Full-time

Pay: Up to $23.00 per hour

Schedule:
  • Monday to Friday
Experience:
  • Home care: 2 years (Required)
  • Customer service: 2 years (Required)
  • Intake Coordinator: 2 years (Required)

Ability to Commute:

Brooklyn, NY (Required)

Work Location: In person

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