Guest Services Specialist

11 hours ago

St Petersburg, FL, United States BayCare Health System Full time

Join the team that is revolutionizing health care - BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Guest Services Specialist

Facility: St. Anthony's Hospital

The Guest Services Specialist is responsible for the following:

  • Delivering world class customer service and functions as the guests' liaison to all services within the designated BayCare Health System's hospital and the surrounding community

  • Must possess advanced computer skills

  • Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest.

Required specific skills include:

  • self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.

  • Must successfully complete OLC training modules as assigned within 12 months.

  • Required Experience is 1 year Related field and 2 years Customer Service.

BayCare offers a competitive total reward package including:

  • Benefits (Health, Dental, Vision)

  • Paid time off

  • Tuition reimbursement

  • 401k match and additional yearly contribution

  • Yearly performance appraisals and team award bonus

  • Community discounts and more

  • AND the chance to be part of an amazing team and a great place to work

Minimum Qualifications:

Required Experience

  • 1 year Related field and 2 years Customer Service.

Education:

  • HS Graduate or Equivalent GED required

  • Associate's Degree preferred

  • Health science specialization preferred

Location: St Petersburg, FL

Status: Part Time

Shift Hours: 11:45 AM - 8:15 PM

Weekend Work: Every

Equal Opportunity Employer Veterans/Disabled

Position Guest Services Specialist

Location St Petersburg:St Anthonys | Business and Administrative | Part Time

Req ID 124850

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