Assistant Guest Service Manager

7 days ago

St Petersburg, FL, United States The Fresh Market Full time
The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our added benefits for joining The Fresh Market team

  • Team Member discount of 30% 
  • Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans are available
  • Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
  • Discounts on pet insurance, daycare, event tickets, and many more.
About the Position:

As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results. 

What You'll Do:

With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities. 

  • Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe 
  • Manage front end guest flow to achieve operational success and an excellent shopping experience every time 
  • Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms 
  • Managing order guides/ordering deadlines/reducing shrink/damage  
  • Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner 
Availability:

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.  

Qualifications:

At a minimum, what you will need 

  • 3 plus years of experience in a guest service role  
  • 1 plus years of leadership experience  
  • Working knowledge of Microsoft Office  
  • Must be at least 18 years of age
We are proud to be an Equal Opportunity Employer:

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.  

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.  

The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required

  • Guest Service Representative

    1 week ago

    St Petersburg, FL, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Support Expert-Elliott Aster

    1 week ago

    St Petersburg, FL, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and...

  • Customer Service Specialist

    2 weeks ago

    St Petersburg, FL, United States Bayfront Health St. Petersburg Full time

    Customer Service Representative Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction. Responsibilities Education/Training Associates degree OR; an equivalent combination of relevant education and/or experience on a 1:1 basis; offsetting experience must be in the field of Customer Service. Experience Two...

  • Customer Service Specialist

    3 days ago

    St Petersburg, FL, United States Bayfront Health St. Petersburg Full time

    Customer Service Representative Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction. Responsibilities Education/Training Associates degree OR; an equivalent combination of relevant education and/or experience on a 1:1 basis; offsetting experience must be in the field of Customer Service. Experience Two...

  • Service Assistant

    1 week ago

    St Petersburg, FL, United States 23 Restaurant Services Full time

    Description: Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Service Assistant, better known as a Vibe Setter. Are you ready to have fun while building your career? We don't believe in the dull and mundane... in fact, we adamantly reject it! As a part of our badass...

  • Service Manager

    2 weeks ago

    St Petersburg, FL, United States Hawkers Asian Street Fare Full time

    Being a Hawkers Service Manager is about so much more than receiving amazing benefits, working in a fun vibe, and eating delicious food. While we offer all those things and more, being a Hawkers leader is about working on a team of motivated people who wake up every day ready to spark adventure and connect with others through our cuisine. We are looking for...

  • Customer Service Specialist

    2 weeks ago

    St Petersburg, FL, United States Bayfront Health Full time

    Customer Service Specialist - Guest Services - Bayfront Health Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction. Education/Training: Associates degree OR; An equivalent combination of relevant education and/or experience. Experience: Two (2) years of experience in a customer service setting. Strong...

  • Customer Service Specialist

    2 weeks ago

    St Petersburg, FL, United States Bayfront Health Full time

    Customer Service Specialist - Guest Services - Bayfront Health Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction. Education/Training: Associates degree OR; An equivalent combination of relevant education and/or experience. Experience: Two (2) years of experience in a customer service setting. Strong...

  • Customer Service Specialist

    2 weeks ago

    St Petersburg, FL, United States Bayfront Health Full time

    Customer Service Specialist - Guest Services - Bayfront Health Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction. Education/Training: Associates degree OR; An equivalent combination of relevant education and/or experience. Experience: Two (2) years of experience in a customer service setting. Strong...

  • Service Assistant

    3 days ago

    St Petersburg, FL, United States The Melting Pot Full time

    Description Upon polling our guests, we found that our main concern was that they might be forgotten. Our servers spend a great deal of time at the tables performing and taking care of our guests. Pre-bussing tables, refilling water glasses or coffee glasses, bussing and bringing guests fresh glasses of tea or soda are just some of the tasks performed by a...