Student Support Specialist

Seattle Central College is looking to hire two Student Support Specialists in the Healthcare and Human Services Program

Salary Range for this position is $61,512 to $80,820 annually (depending on experience).

Opportunity is open until filled, first review of materials will begin November 28th, 2025.

Position Summary

Under the supervision of the Executive Dean of the Healthcare & Human Services Division, the Student Support Specialist will work closely with students enrolled in either the clinical or didactic HHS programs. This role focuses on providing guidance from entry through completion and ensures alignment with licensure/certification/accreditation requirements, institutional policies and procedures, and industry & community standards. This position will support students via academic career planning, career exploration, resource referrals, and will help to navigate both curriculum requirements and external credentialing expectations.

This position is designated as a Project Employee role, with employment contingent upon time-limited grant funding; the expected end date will be provided in writing upon appointment.

These positions are full-time, working 40 hours per week, Monday through Friday, primarily 8:30 am to 4:30 pm.

These positions work a hybrid schedule of both remote and on-site work.

These positions are governed by a collective bargaining agreement with representation by The Washington Federation of State Employees (WFSE) .

About Us

We are a district of three distinct colleges¿North Seattle College, Seattle Central College, and South Seattle College¿and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Promotional Opportunities
• Great Medical, Dental, and Retirement plans
• Paid Sick and Vacation Leave
• Transportation benefits
• Tuition Waivers
• PEBB Wellness Plan
• Washington State Employee Assistance Programs (EAP)

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

Applicants must be currently authorized to work in the United States on a regular basis. The employer will not sponsor applicants for work visas.

Seattle Colleges is unable to extend post-completion optional practical training (OPT) to F-1 students who receive STEM degrees.

What you will be working on:

STUDENT INTERACTIONS

• Support racially and culturally diverse student population that spans a broad range of languages, identities, socio-economic levels, and educational experiences.
• Provide inclusive and culturally responsive academic and professional wrap-around support to all students in HHS including but not limited to, successful study habits, work experience, transfer preparation, financial aid assistance, referrals to on- and off-campus services as needed, etc.
• Maintain records (both electronically and in files) documenting services provided such as needs assessments, placement assessment scores, financial aid information, educational/career plans, progress reports, instructor contacts, grades, follow-up information and referrals.
• Monitor student progress towards degree/ certificate requirements and educational goals, intervening when necessary.
• Provide intrusive confidential one-on-one advising and educational planning to assist HHS students in successful transition to college-level programs, including advising students with course selection and the development of individualized educational goals.
• Provide electronic and in-person support for applicant questions, sending admissions materials, and reviewing applications and transcripts for program readiness.
• Assist students with understanding and completing financial aid applications and educate students on their options for grants and scholarships, as well as provide financial literacy training.
• Work with the Registrar, Workforce staff, community-based partners and Financial Aid to accept new clinical and didactic students, providing enrollment support for clinical and/or didactic courses to students.
• Develop, coordinate, and implement new student orientation, summer bridge, and supervisor orientations.
• Coordinate and conduct outreach efforts such as information sessions with on- and off-campus partners, including community-based social service agencies.
• Stay current with trends and knowledge regarding HHS students, including maintaining up-to-date-knowledge of licensure and certification requirements for Washington State and help students to understand these when planning their courses.
• Collaborate with faculty, program directors, and external partners to ensure coherent advising alignment of curriculum with workforce and community needs.
• Provide other duties as assigned to promote and advance goals of HHS division and support HHS students consistent with the role and functions of this position.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• EDUCATION: Master¿s Degree in a healthcare, or human service field with five years in education OR equivalent education/experience.
• PARTNERSHIPS: Ability to work cooperatively with students, faculty, staff and other stakeholders to create a positive, caring, and welcoming environment that supports student learning and educational goal attainment.
• ORGANIZATION SKILLS: Ability to work in a self-guided environment, manage multiple priorities, and meet deadlines.
• COMMNICATION: Ability to communicate with students, faculty, and staff in a way that supports Seattle Colleges¿ goal of Student Success
• EQUITY AND SOCIAL JUSTICE: Demonstrated ability to work with diverse, underrepresented student populations and in a multi-cultural environment. Ability to work effectively with stakeholders from diverse backgrounds that advance all aspects of equity.

Physical Demands and Disability Accommodation

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources .

OFFICE SETTING:

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, receive and interpret data, and prepare various materials
• Ability to exchange information with supervisors, lead, co-workers, and students
• Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion
• Work is performed primarily in office settings with frequent interruptions and encounters noises typical of these settings

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, hair texture or protective hairstyles, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, gender expression, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of ¿bullying¿ behaviors, including ¿cyber bullying."

Students, employees, and applicants at Seattle Colleges can reach the Title IX Coordinator or ADA/Section 504 Coordinator for questions about discrimination, harassment or grievance procedures.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.

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