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Logistics Coordinator

2 weeks ago

Nashville, TN, United States Bonded Filter Full time

Our company is a nationwide HVAC maintenance company that self-performs planned preventative maintenance services on HVAC and other equipment for retail, grocery, convenience store, restaurant, and other commercial customers. We offer easy, cost-effective, nationwide coverage and the best customer service in the industry. We currently have an opening for a Logistics Coordinator in the Nashville area.

We offer a competitive pay, great benefits including:

  • Comprehensive health benefits
  • Highly competitive compensation
  • 401k with company match
  • Paid time off
  • Paid training
  • 8 paid Holidays
Logistics Coordinator overview:

The Logistics Coordinator plays a key role in ensuring efficient daily operations by managing route planning and providing frontline support to our field-based workforce. This position splits time between developing and maintaining optimized service routes to maximize productivity and cost-effectiveness and also serving as a primary contact for field staff to ensure smooth execution of service activities.

The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment where analytical thinking and real-time problem-solving skillsare essential. This role requires strong communication skills, proficiency with logistics and routing software, and the ability to coordinate seamlessly between office and field operations.

Job Duties:
  • Work closely with Regional Service Managers to ensure all field needs are being met. This will include weekly meetings with the regional manager.
  • Use problem solving in a fast-paced environment to provide support to technicians in the field. This includes assistance with route adjustments, work order application, purchases, and general questions.
  • Oversee a region of the United States while building routes that meet the customer requirements and optimize efficiency.
  • Follow key performance metrics for measuring route efficiency and fleet performance.
  • Coordinate equipment schedules for standard and special services.
  • Utilize various customer portals and process documents.
  • Collaborate with customer service to ensure customer work schedules meet contractual guidelines.
  • Participate in and drive continuous improvement opportunities targeting cost reduction, service enhancements and improved safety in collaboration with field management and production.
  • Other tasks may be assigned as needed.
Qualifications:
  • Education: Bachelor's degree in logistics, supply chain management, business, or a related field (preferred).
  • Experience: Previous experience in logistics, dispatch, or transportation coordination a plus
  • Skills:
    • Strong organizational and time-management skills.
    • Proficiency in Microsoft Office Applications
    • Excellent communication and negotiation abilities.
    • Problem-solving and critical-thinking skills.
    • Attention to detail and accuracy.
Work Environment:
  • Office-based (Some opportunity to work from home)
  • Working shift may one weekend day
  • May require flexibility in working hours as needed