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Student Services Advisor I

3 weeks ago


Los Angeles, CA, United States University of Southern California Full time

USC's Roski School of Art and Design is seeking an experienced Advisor to join our team as a Student Services Advisor I, for Roski's Admissions and Student Affairs department. The Student Services Advisor I will perform a variety of duties, including:
Counsels and/or provides undergraduate and/or graduate students with a range of services covering admissions, financial aid, academic counseling and advisement, graduation counseling and clearance, records and registration, placement and career services, and student programs. Coordinates delivery of services with appropriate university offices. Position is affiliated with a major academic program, academic department, school or college.

Job Accountabilities:
• Provides academic counseling for undergraduate and/or graduate students. Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitors student progress in honors and probation programs.
• Maintains academic unit student records and coordinates registration activities, grading, degree progress, enrollment and degree verification, and transcripts with the USC Office of Academic Records and Registrar. Assists with Petition
applications, resumes and letters of recommendation. Interfaces with faculty, administrators and students regarding grading policies, academic progress and student promotability.
• Plans and coordinates student events including commencement, orientation, receptions, and award ceremonies. Contracts with vendors for services and attends and oversees events to ensure arrangements are handled as planned.
• Assists in the preparation or update of bulletins, newsletters, handbooks, guides, fact sheets and brochures. May coordinate production of materials by outside vendors.
• Participates in committees at the department, school, college or university level which deal in student services issues. Provides administrative support for local committees and works on committee-assigned projects.
• Provides administrative support to faculty and academic committees by coordinating textbook orders, class and exam schedules, curricula changes and new course approvals, and changes to the university catalog and school bulletin.
• Maintains currency on policies, procedures and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services.
• Maintains and compiles statistical data. Prepares reports for internal and external use.
• Assist with occasional weekend events related to admission recruitment and conversion.

Preferred Education:
Master's degree

Preferred Experience:
Knowledge of USC student and academic programs, policies and procedures and knowledge of the student information system.

The hourly rate range for this position is $29.68 - $31.68 per hour.
When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, critical skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC prohibits discrimination based on protected characteristics and welcomes candidates committed to academic excellence and community building. Ideal candidates demonstrate this commitment through their ideas, words, and actions. Please refer to USC's Unifying Values.

Why Work at the Roski School of Art and Design?
The USC Roski School of Art and Design offers an arts education that is as individual as the student. The varied programs - from design, painting and sculpture, to performance art and social practice - are all taught by the school's renowned faculty of artists, designer, curators, scholars, and arts professionals, who provide students with creative, interpretive, and critical skills essential to the practices of art and design today. Join us

#LI-AW1

Minimum Education:
Bachelor's degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
1 year

Minimum Skills:
Student program or service experience.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

  • Notice of Non-discrimination
  • Employment Equity
  • Read USC's Clery Act Annual Security Report
  • USC is a smoke-free environment
  • Digital Accessibility


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