Office Manager
5 days ago
Location: Brentwood, TN
Hours: varied
Job Type: Part-Time
About Us
Provive Wellness of Brentwood is an outpatient mental health and substance use disorder treatment center committed to treating the root causes of addiction and fostering long-term wellness. We are seeking a reliable and organized Office Manager (Part-Time) to support our evening operations and ensure a welcoming, efficient environment for clients and staff.
Position Overview
This part-time role is primarily responsible for front desk operations, client appointment coordination, follow-ups, processing payments, and making sure the office is running smoothly during the late-day hours. You will be the face of the center for afternoon arrivals, helping to create a calm, supportive atmosphere for clients in care.
Key Responsibilities
Front Desk Operations
- Greet clients and visitors in a warm, professional manner
- Answer incoming calls and log all inquiries into Dazos (CRM)
- Keep the front desk and waiting area clean, organized, and stocked
- Follow up with clients regarding upcoming or missed appointments
- Reschedule as needed and log all communications appropriately
- Coordinate with clinical team on schedule changes and reminders
- Collect co-pays, deductibles, and self-pay amounts
- Process payments accurately through Sunwave (EMR)
- Confirm financial arrangements or payment plans with clients
- Ensure client meals are ordered and ready for scheduled times
- Monitor and maintain office supplies, light cleaning tasks as needed
- Report any facility issues or maintenance needs promptly
- Conduct and upload drug screens in compliance with facility policy
- Send and upload faxes as needed
- Perform other duties as assigned by management
- Prior experience in administrative, front desk, or office coordination roles (preferably in a healthcare or behavioral health setting)
- Strong communication and follow-up skills
- Familiarity with EMR/CRM systems like Sunwave and Dazos a plus
- Highly organized and able to multitask in a dynamic environment
- Compassionate, punctual, and professional demeanor
- Schedule: Tuesday/Thursday 4:30-8:30PM & Saturday 8:30-3pm
- Status: Part-time (with potential to grow based on performance and facility needs)
- Pay: Competitive hourly rate based on experience
- Support a mission-driven team focused on real recovery
- Gain experience in behavioral healthcare operations
- Be part of a growing, supportive organization committed to staff and client success
Apply today to join Provive Wellness of Brentwood and help us create a warm, efficient, and client-centered experience every afternoon.
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