Office Assistant
2 weeks ago
Are you ready to make a difference in the lives of cancer patients? Look no further UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our medical oncology office at UPMC Passavant Cranberry. If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.
Why Choose Us?
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Meaningful Work: As an Office Assistant, you'll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.
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Work-Life Balance: Enjoy a Monday-Friday daylight schedule-no evenings, weekends, or holidays
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Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments.
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Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you
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Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of. Apply todayResponsibilities:
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Verify necessary information and records in the medical record and computerized scheduling system.
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Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
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Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
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Maintain clean, orderly waiting area including beverage area and reading materials.
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Prepare patient charts for upcoming appointments.
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Answer telephone, screens calls, takes messages, and provides information.
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Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
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Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
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Answer questions regarding patient appointments and testing.
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Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
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Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
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High school diploma or GED is required.
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1 year work experience, preferably in a medical office setting.
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Knowledge of medical terminology preferred.
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Word processing and computer experience preferred.Licensure, Certifications, and Clearances:
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Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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