Senior Director of Operations for Scholarly Support

About Empire State University:

Founded in 1971 as the innovative campus of the State University of New York (SUNY), Empire State University empowers learners from diverse backgrounds to achieve their educational goals. We have decades of experience providing educational access through online teaching and learning, individualized instruction, mentoring, and prior learning assessment. We build on our students' experiences to promote their growth and drive upward mobility and economic development in New York state and beyond. SUNY Empire's 100,000 alumni are teachers, nurses, entrepreneurs, and leaders in their communities and their fields. Visit www.sunyempire.edu and follow us on social media @SUNYEmpire.

SUNY Empire is committed to creating a multicultural, inclusive academic and work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that having diverse faculty and staff is critical to academic excellence and prepares students to live and work in an increasingly global world.


Job Description:

Empire State University invites applications for the position of Senior Director of Operations for Scholarly Support within the Office of Graduate Studies and Scholarly Supports.

The Senior Director of Operations for Scholarly Support will provide leadership and strategic direction for library operations, overseeing professional staff and guiding the planning, implementation, and assessment of cross-functional initiatives spanning graduate studies, the library, and sponsored programs. This position will serve as the primary liaison with key internal and external partners in advancing the mission of Scholarly Supports.

The incumbent will be responsible for developing and managing collections and access strategies, ensuring efficient and compliant systems for resource provision. In addition, the Senior Director will lead research support services for faculty, students, and staff engaged in course development, scholarly publications, and the pursuit of grants or other external funding opportunities.

The role also encompasses oversight of assessment activities related to scholarly support, including coordination of subscription reviews, evaluation of research support effectiveness, and the development of curricular support services such as reference assistance and information literacy instruction.

Responsibilities include:

• Provide leadership in managing library operations and in developing long-term strategies to enhance service delivery and advance process improvement.
• Mentor, supervise, and foster the professional development of library staff.
• Oversee and administer the library's content and acquisitions budget to ensure effective resource allocation.
• Coordinate the compliant and efficient provisioning of scholarly content, tools, and resources.
• Direct the assessment and evaluation of designated areas of scholarly support.
• Serve as the primary liaison with key internal and external partners in advancing the mission of the Office of Scholarly Supports.
• Coordinate and evaluate cross-departmental initiatives involving scholarly support functions, fostering collaborative relationships with graduate studies, sponsored programs, instructional design, and the academic colleges.

Requirements:

Required Qualifications:

• Earned graduate degree from an accredited institution in a field relevant to scholarly support functions (such as Library Science or Sponsored Programs).
• Minimum of three years of professional experience in an area directly related to scholarly support, including but not limited to library services or sponsored programs.
• At least one year of demonstrated supervisory or managerial experience.
• Prior professional experience with the coordination and administration of library technologies or other technology platforms utilized in higher education.

Preferred Qualifications:

• Experience in managing and evaluating a portfolio of subscriptions for services, scholarly content, and/or technology resources.
• Proven record of leadership in coordinating and directing cross-departmental initiatives or projects.
• Demonstrated expertise in project management, including planning, execution, and assessment.
• Established ability to develop, implement, and document processes that ensure alignment with and compliance to complex institutional policies and procedures related to procurement and contract management.

Special Information:

• Occasional travel may be required to fulfill department and university-wide commitments.
• Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.
• SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:

Rank/Salary: Staff Associate, SL4 / $80,000-$87,500, dependent on experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100. It can also be viewed online at our Safety and Security website .


Application Instructions:

Applications Due By: Applications accepted until position is filled.

If you are interested in applying for this position, please submit the following documents, which are required for consideration by clicking on the APPLY NOW button:

• Resume
• Cover letter
• Name and contact information of three professional reference

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Returning Applicants - Please click here to login to your Empire State University Employment Account to check your completed application or to update your account.

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