MS Endpoint Technician

1 week ago


Columbia, SC, United States Mavensoft Technologies Full time
Role: MS Endpoint Technician - AD, InTune
Duration: 12 Months (possible extension)
Location: Columbia, SC ( On-Site )

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (40 hours/week)

Key Skills: Desktop Support, Endpoint Deployment, MECM, BitLocker, Active Directory, Intune, Hardware & Software Installation, Asset Management, Network Troubleshooting, Help Desk Support

Role summary:
The Client Technologies Technician provides onsite endpoint support for desktops, laptops, tablets, and related peripherals at the Headquarters location. This role focuses on endpoint deployment, configuration, asset tracking, and end-user troubleshooting under the direction of Information Technology Services (ITS).

Job Responsibilities:
  • Build and deploy desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
  • Validate BitLocker encryption and confirm recovery keys are stored in Active Directory and Intune.
  • Ensure MECM client installation and successful endpoint check-in following task sequence completion.
  • Maintain network connectivity to the NTS Network during and after deployments.
  • Install and verify all required software per build documentation.
  • Track and document endpoints and peripherals in the IT Asset Management system.
  • Troubleshoot and resolve endpoint hardware and software issues
  • Document actions (resolution notes) in the Help Desk ticketing system.
  • Perform routine maintenance and coordinate vendor repairs as needed.
  • Assist with equipment decommissioning and disposal in accordance with established procedures.
Patch & Device Maintenance (Monthly):
  • Connect backup tablets to the NTS Network for Patch Tuesday updates according to schedule.
  • Ensure tablets and iPads are powered, connected, and properly shut down after patching windows.
Required knowledge, skills, and abilities:
  • 4+ years of desktop and networked systems support.
  • 4+ years of endpoint deployment, hardware/software installation, and repair.
  • 4+ years of hands-on experience with Microsoft Endpoint Configuration Manager (MECM).
Preferred Qualifications:
  • Experience with Help Desk ticketing systems.
  • Experience supporting NTS Network environments.
  • Working knowledge of Active Directory and/or Microsoft Intune.
Education:
  • High School diploma required.
  • Associate or bachelor's degree in a related field preferred (may substitute for experience)..
Physical Requirements:
  • Lift up to 50 lbs occasionally; up to 20 lbs frequently.

Email your resume to : usjobs@mavensoft.com
To learn more about Mavensoft visit us online at http://www.mavensoft.com/

Website: www.mavensoft.com

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