Senior Analyst, LBS Technology Axiom Function Support
10 hours ago
Senior Analyst, LBS Technology Axiom Function Support
Schedule: M-F, Days
Job Location Type: On-site preferred
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.
More about our team
The Senior Analyst, LBS Technology Axiom Function Support is responsible for working closely with technical teams or software vendors to design and configure software applications.
How you'll contribute
A Senior Analyst, LBS Technology Axiom Function Support who excels in this role:
- Displays working knowledge in Axiom Module.
- Manage complex problems and work with other team members to ensure ticket resolution.
- Work closely with technical teams or software vendors to design and configure software applications
- Collaborate with business stakeholders to understand their processes, objectives, and challenges
- Develop and execute test plans to ensure that the software applications meet defined functional requirements
- Provide training and support to end-users on application functionalities
- Collaborate with IT teams to prioritize and implement system enhancements, bug fixes, and upgrades
- Prepare detailed functional specifications, system documentation, user manuals, and training materials. Maintain up-to-date documentation of system configurations, customizations, and integration points
- Applies working knowledge and experience in own job discipline and broadens capabilities, and continues to build knowledge of the company, processes and customers
- Maintain regular and reliable attendance.
- Perform other duties as assigned.
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Applicants should have a bachelor's degree, preferably in the areas of computer science, information technology, soft-ware engineering, or a related field; Master's Degree (preferred). Additional requirements include:
- 5+ years of experience being part of a shared service organization.
- Oracle Certification, preferred.
- Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).
- Skilled in the application of policies and procedures.
- Knowledge of Business Office Standards and Recommended Practices.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
- Routine use of electronic mail and computer systems. Ability to incorporate complex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives.
- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
- Frequently communicates complex information and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others.
- Moderate Independent Judgement - Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
- Functional Independent Judgement - Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
- Handle multiple tasks simultaneously with moderate complexity.
- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
You must be authorized to work in the United States without employer sponsorship.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
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