Travel Consultant

Travel Consultant

Discovering the World- One Member at a Time

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultant must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?
    Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
    Shares knowledge and expertise from personal experiences and/or education study trips
    Develops long standing relationships with our members and builds referral and repeat business
    Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
    Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

    We offer extensive training to aid you in your career development through The Auto Club University
    Regular recognition through various company programs and incentives for trips, cash and prizes
    Company sponsored IATAN cards, providing exclusive travel agent discounts
    Love to travel? Personal travel opportunities at discounted pricing
    Corporate benefits for insurance products
    Paid educational study trips are available for our Agents to promote career development
    Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills
    A high school diploma is required, but we prefer a 2 or 4 year college degree
    You need to be able to pass comprehensive criminal background check and thorough urine sample drug screening
    We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal orientated environment

Qualifications, does this sound like you?
    Travel is not just a hobby or a wish, it's your passion
    You must be available to work most Saturdays and some evenings to support goal achievement
    We prepare all of our Travel Consultant for their new role by ensuring their successful completion of our Travel Consultant Trainee program which requires some travel for training
    You are driven by sales and exceeding your goals
    You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
    You have a strong and very comfortable relationship with paperwork and you are very organized

Our Travel Consultants start with an hourly rate of $23.50.  After completion of our training program, Travel Consultants successfully meeting sales goals earn on average between $67,300 - $82,300 with the opportunity of uncapped incentives.

Remarkable benefits:
    Health coverage for medical, dental, vision
    401(K) saving plan with company match AND Pension
    Tuition assistance
    PTO for community volunteer programs
    Wellness program
    Employee discounts (membership, insurance, travel, entertainment, services and more)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

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