Case Coordinator
1 week ago
Join Our Team as a Part - Time Case Coordinator (Surrogate Decision Making Committee)
Are you passionate about supporting the Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated Part - Time Case Coordinator (Surrogate Decision Making Committee) for our Surrogate Decision Making Committee Program.
- Salary: $28 per hour
- Location: 175 Fulton Ave in Hempstead NY (Suite 400)
The Case Coordinator (SDMC) is responsible for the planning, coordination and the administration of the Surrogate Decision Making Committee Program and providing backup assistance as directed.
Work Schedule: This is a part-time position (29 hours per week), generally scheduled on Monday-Thursday, 9 to 5. This schedule must remain flexible to accommodate mandatory trainings or program needs that may fall outside of this schedule.
What are the key responsibilities:
- Act as a liaison between the NYS Justice Center for Protection of People with Special Needs, Panelist, Patients, Declarants, local service providers and Mental Hygiene Legal Service (MHLS) Attorneys.
- Process and review case records for the SDMC.
- Perform prehearing and post hearing responsibilities, including scheduling hearings, contacting panel members, securing hearing location, sending notices to appropriate parties, and forwarding post hearing paperwork to the Justice Center.
- Prepare hearing folders for panel members.
- Attend and facilitate scheduled hearings.
- Maintain and update hearing records within the Justice Center's Vulnerable Persons Central Register (VPCR) system.
- Prepare and submit monthly reports/statistics to the Justice Center.
- Serve as back-up to regional case coordinators.
- Maintain a professional and cooperative working relationship with program staff, panel members, MHLS Attorneys, providers, and the Justice Center.
- Attend scheduled staff meetings, conferences, trainings and supervision.
- Participate in agency-wide program activities and trainings.
- Perform other program-related duties as assigned by supervisor.
- Bachelor's Degree in Social Work or related human services field preferred.
- Two years' experience in the mental health or developmental disabilities field preferred.
- Excellent verbal, written and interpersonal communication skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in virtual platforms such as WebEx, Microsoft Teams, or Zoom; ability to manage virtual hearings, screen sharing, and participant coordination.
- Must be detail-oriented and demonstrate a high degree of discretion in handling confidential medical and legal records in accordance with HIPAA and program guidelines.
- Must have access to reliable transportation and be willing to travel to hearing locations when needed.
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