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Case Coordinator
2 weeks ago
Salary Range $28.00 - $28.00 Hourly
Position Type Part Time
Education Level Associate Degree
Description
Join Our Team as a Part - Time Case Coordinator (Surrogate Decision Making Committee)
Are you passionate about supporting the Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated Part - Time Case Coordinator (Surrogate Decision Making Committee) for our Surrogate Decision Making Committee Program.
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Salary: $28 per hour
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Location: 175 Fulton Ave in Hempstead NY (Suite 400)
What drives the core purpose of this job:
The Case Coordinator (SDMC) is responsible for the planning, coordination and the administration of the Surrogate Decision Making Committee Program and providing backup assistance as directed.
Work Schedule: This is a part-time position (29 hours per week), generally scheduled on Monday-Thursday, 9 to 5. This schedule must remain flexible to accommodate mandatory trainings or program needs that may fall outside of this schedule.
What are the key responsibilities:
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Act as a liaison between the NYS Justice Center for Protection of People with Special Needs, Panelist, Patients, Declarants, local service providers and Mental Hygiene Legal Service (MHLS) Attorneys.
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Process and review case records for the SDMC.
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Perform prehearing and post hearing responsibilities, including scheduling hearings, contacting panel members, securing hearing location, sending notices to appropriate parties, and forwarding post hearing paperwork to the Justice Center.
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Prepare hearing folders for panel members.
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Attend and facilitate scheduled hearings.
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Maintain and update hearing records within the Justice Center’s Vulnerable Persons Central Register (VPCR) system.
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Prepare and submit monthly reports/statistics to the Justice Center.
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Serve as back-up to regional case coordinators.
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Maintain a professional and cooperative working relationship with program staff, panel members, MHLS Attorneys, providers, and the Justice Center.
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Attend scheduled staff meetings, conferences, trainings and supervision.
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Participate in agency-wide program activities and trainings.
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Perform other program-related duties as assigned by supervisor.
What key knowledge, skills, and abilities are required to excel in this role:
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Bachelor’s Degree in Social Work or related human services field preferred.
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Two years’ experience in the mental health or developmental disabilities field preferred.
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Excellent verbal, written and interpersonal communication skills.
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Strong organizational and time management skills.
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Ability to work independently and as part of a team.
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Proficiency in virtual platforms such as WebEx, Microsoft Teams, or Zoom; ability to manage virtual hearings, screen sharing, and participant coordination.
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Must be detail-oriented and demonstrate a high degree of discretion in handling confidential medical and legal records in accordance with HIPAA and program guidelines.
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Must have access to reliable transportation and be willing to travel to hearing locations when needed.
