Systems Integrity Technician

Salary: $44,620.55 - $71,375.02 Annually
Location : 200 N. Center Street Goldsboro
Job Type: Full-Time Permanent
Job Number: 2025-00092
Department: Public Utilities - Distribution & Collections
Opening Date: 10/07/2025
Closing Date: Continuous

SUMMARY OBJECTIVE

Hiring range is negotiable between $44,620 and $57,997 depending on a candidate's qualifications and experience

Performs semi-skilled to skilled work in the maintenance, repair and replacement of the City's water distribution and sewer collection infrastructure systems, requiring significant experience and skill in the operation of highly specialized robotic cameras, smoke testing equipment and computers. An employee in this class is responsible for investigating, locating and mapping potential problem areas in the City's sanitary sewer and water distribution systems. Work involves running cameras, utilizing acoustic detection methods and smoke testing sanitary sewer lines to collect data needed to prioritize maintenance and repairs. Additionally, employee maintains an inventory of all backflow preventers connected to the City's Water Distribution System and ensures annual tests are scheduled and completed on time. Employee tests all backflow preventers connected to City owned facilities in-house and sends notices to private citizens/business when their inspections are due, requiring completed test results to be returned to update internal records. Employee performs work in accordance with established safety rules and regulations. Employee may be required to work shifts or on weekends when responding to water leaks, meter malfunctions, sewer clogs, and other similar customer service issues. Employee may also be expected to perform "on-call" duties as directed.
ESSENTIAL FUNCTIONS

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Operates and maintains highly specialized equipment, including robotic cameras, smoke testing equipment and computers with specialized software used to detect damaged infrastructure.
• Operates, maintains, and repairs Envirosight Crawler cabled camera and mobile push camera.
• Analyzes and codes resulting video images from each robotic camera operation to insure defects are inspected and automatically assigned a pipe condition number in accordance with NASSCO Pipeline Assessment Certification Program (PACP).
• Works with a specialized database program for entering, storing and retrieving information pertaining to City utility lines.
• Establishes and maintains GIS-based coding for utility infrastructure, per NASSCO standards.
• Oversees the City's backflow prevention program, tracking and maintaining an up-to-date inventory of all backflow preventers connected to the City's Water Distribution System.
• Perform minor repairs to backflow preventers on City owned facilities.
• Performs field investigations to locate, map and resolve inflow and infiltration issues.
• Assists with inflow and infiltration mitigation measures that include installing upgraded manhole lids and pans, and raising manholes.
• Uses various pneumatic, gas or electric power tools, including compressors, jack-hammers, tapping machines, boring machines, tamps, concrete saws, drills, etc.
• Assists CityWork crews, private contractors, and other interested parties in locating utility lines and assessing potential problems.
• Performs "on-call" duties on a rotational basis as needed.
• Performs "flagger" operations on roadways as needed during maintenance and repair operations.
• Assists other departments and agencies as needed.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITITES

• Knowledge of the tools, materials and methods used to maintain and repair water distribution and sewer collection infrastructure and associated appurtenances.
• Knowledge of the occupational hazards and proper safety precautions associated with working around raw sewage and traffic, operating heavy construction equipment, and performing daily responsibilities.
• Knowledge of related engineering specifications, AWWA requirements, and related environmental laws
• Knowledge of the municipal water and sewer service policies and procedures.
• Knowledge of street locations and the geographic layout of the City.
• Knowledge backflow preventers and how they are incorporated into the water distribution system.
• Skill in the advanced use of computers and various software applications.
• Ability to operate robotic cameras, smoke testing equipment and computer software related to primary operations.
• Ability to utilize the City's GIS based computer programs and mapping functions as it relates to the sanitary sewer and water systems.
• Ability to test and perform minor repair on backflow preventers.
• Ability to develop step-by-step plans to narrow alternatives and to find the source of inflow and infiltration problems.
• Ability to safely and skillfully operate and maintain light to medium equipment and various pneumatic, gas or electric power tools.
• Ability to work independently and use sound judgment.
• Ability to deal with courteously and tactfully with City personnel, contractors and the public.
• Ability to read utility line maps, as well as operation and service manuals.
• Ability to communicate clearly and concisely, both orally and in writing.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or GED equivalent;
• Three (3) years of experience in utility maintenance, working with computers, and various software programs or related experience;
• Or equivalent combination of education and/or experience.

SPECIAL CERTIFICATIONS AND LICENSES

• Possession of a valid North Carolina Class "B" Driver's License, or ability to obtain with six (6) months of hire date.
• Possession of Cross Connection Control certification or ability to obtain within one year of hire date.
• Possession of a NASSCO certification or ability to obtain within one year of hire date.
• Possession of a Grade 2 Collections System Operators certificate issued by the State of North Carolina or ability to obtain within two years of hire date.
• Possession of Grade C Water Distribution System Operators certificate issued by the State of North Carolina or ability to obtain within two years of hire date.
• Employee must also meet DOT requirements for flagging vehicular traffic within six months of hire date.
• ArcView/ArcGIS experience preferred

PHYSICAL DEMANDS
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs medium work that involves walking, standing, stooping, jumping, lifting, digging, pushing and raising objects and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• Involves routine and frequent exposure to:
  
  • Bright/dim light; Dusts and pollen.
  • Extreme heat and/or cold; Wet or humid conditions.
  • Extreme noise levels, Animals/wildlife.
  • Vibration; Fumes and/or noxious odors.
  • Traffic; Moving machinery.

AMERICANS WITH DISABILITIES ACT COMPLIANCE
The City of Goldsboro is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES
May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the City.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS
It is the responsibility of each employee to comply with established policies, procedures, and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained.
Benefits Summary

The following is a summary of the City of Goldsboro benefits:

Vacation Leave: Employees earn vacation leave as follows:

Years of Service Days per Year
0 - 4 years 12
5 - 9 years 15
10 - 14 years 18
15 - 19 years 21
20 + years 23

A maximum of 30 vacation days may be carried over from one calendar year to the next. Any excess of 30 vacation days on December 31 of each year may be transferred to employees sick leave balance, provided that they have taken five (5) days of vacation in the calendar year.
Holidays: City paid holidays are New Year's Day, Martin Luther King Jr.'s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2 days) and Christmas (3 days).

When a holiday falls on a Saturday, the previous Friday shall be observed. When a holiday falls on a Sunday, the following Monday shall be observed. In order to receive a paid holiday, an employee must be on paid status before and after the holiday.

Sick Leave: Sick leave is accrued at one day per month or 12 days per year.

Employee Assistance Program
The Employee Assistance Program is available to all full-time employees and covered dependents on the employee's health insurance plan. Part-time employees who work 30 hours or more per week on a continuous year-round basis are also eligible for EAP services. Employees and dependents each receive three free visits per year. Services include, but are not limited to, financial counseling, depression, mental illness, and end of life/terminal illness.

Medical and Dental Insurance: The City of Goldsboro is fully-insured, and provides medical, dental, and vision insurance through the State Health Plan (SHP), MetLife, and Community Eye Care respectively. Medical, dental, and vision coverage is available to all full-time employees. Part-time employees who are scheduled to work 30 hours or more per week on a continuous year-round basis may, if they so desire, purchase available group health through the City for themselves and qualified dependents. The coverage for medical is the first day of the month following the date of employment and dental is effective on the first day of employment, vision insurance is effective the first day of the month following the effective date of employment. Medical insurance is provided to full-time employees at a minimal cost and pro-rated for part-time employees. The types of coverage available are individual (Employees only), Employee/Child, Employee/Spouse, and family. Dental and vision insurance is available at cost to the employee and/or his/her dependents. Premiums are paid through payroll deduction on a pre-tax basis.

Life Insurance: All regular employees are provided a basic term life insurance coverage policy in the amount of $20,000.00 at no cost.

Wellness Assistance Benefit
The City of Goldsboro offers a wellness assistance benefit of $25/month to employees. This can be used to offset the cost of dental insurance or gym membership. Employees must meet eligibility requirements for the State Health Plan and show proof of membership (if gym membership is selected).

Flexible Spending Account
Flexible Spending Accounts (FSAs) provide you with an important tax advantage that can help you pay for health care and dependent care expenses on a pre-tax basis. By estimating your family's health care and dependent care costs for the next year, you can lower your taxable income and save money. The City of Goldsboro offers a FSA through Health Equity. The Flexible Spending Account (FSA) is available to all full-time employees who are scheduled to work 40 hours per week. The FSA is effective the first day of the month following the date of employment. These are some of the expenses FSAs can be used for: medical and dental services, chiropractic services, orthodontia, and the child or adult dependent care.

Social Security: The City employees are members of the Social Security System. The employee contributes 6.2% (FICA) and 1.45% (Medicare) for a total of 7.65% of their annual salary and the City contributes the same amount. Social Security benefits include retirement and disability payments and survivor's insurance.

Tuition Reimbursement: Tuition reimbursement is available to all full-time employees up to $2500 per fiscal year for job-related courses or required courses leading to a job-related degree. This is subject to department approval and an employee must complete probation before reimbursement is granted.

Promotion Opportunities: Employees are encouraged to apply for internal positions. Employment opportunities for current employees are posted on the City's Intranet.
Retirement: All employees who are in a regular position that requires 1,000 hours or more of service per year are covered under the North Carolina Local Governmental Employee's Retirement System (NC LGERS). The employee contributes 6% of their annual salary on a tax deferred basis. The City contributes to the employee's retirement account. Eligibility for unreduced monthly benefits begins upon retirement after 30 years of service at any age, at age 65 with 5 years creditable service or at age 60 with 25 years creditable service. Police Officers and Park Rangers may retire at age 55 with 5 years of service and receive an unreduced benefit. Eligibility for reduced monthly benefits begins after you reach age 50 and complete 20 years of creditable service or you reach age 60 (age 55 if you are a firefighter) and complete five years of creditable service. Police Officers may retire early with a reduced retirement benefit after you reach age 50 and complete 15 years of creditable service as an officer.
457 & 401K Supplemental Retirement Plan: The City of Goldsboro offers the NC Supplemental Retirement Plans, 401K and 457. The City contributes 4% to the 401K for all non-sworn full-time employees and 5% for sworn police officers (as approved by the Council) and the 457 plan is voluntary with no contribution by the City.

The 457 and the 401k allow employees to set aside funds which is through payroll deduction and is tax deferred. Income tax is due when the deferred earnings are returned to the individual normally at retirement.

Worker's Compensation: All City employees are covered under the North Carolina Worker's Compensation Act. This act covers those employees who suffer injuries as a result of an accident while performing duties. The Workers' Compensation program will pay medical expenses and a portion of the employee's salary, after 7 days, if the individual is out of work as a result of a work-related disability.

Compensation, Performance Appraisals and Merit Process: The City of Goldsboro is committed to hiring and retaining high quality personnel. As a result, we offer competitive salaries that are consistent with market growth. New hires may serve a six month probationary period upon date of hire and are evaluated in six-month increments.

The eligibility for merit is based upon the following criteria:
Employee must have an overall appraisal rating of 2.0. Employee should score at least 2.0 in competencies; any competency with a score less than 2.0 will result in employee's ineligibility.

Note: The merit eligibility criteria is subject to change at the City Manager's discretion.

The appraisal process in the City of Goldsboro includes an evaluation of each employee's duties and responsibilities applicable to their position. Upon completion of the probationary period, employees are evaluated on an annual basis. The appraisal period is from October 1 - September 30 of each year.

The City of Goldsboro may provide merit incentives for high performing employees subject to City Council approval.
01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

Do you have a high school diploma or equivalent?

• Yes
• No

03

Do you have a minimum of three (3) years of experience in utility maintenance, working with computers, and various software programs or related experience; Or equivalent combination of education and/or experience?

• Yes
• No

04

Do you possess a minimum of a valid North Carolina Class "B" Commercial Driver's License or have the ability to obtain within six (6) months of hire date?

• Yes
• No

05

Do you possess a Cross Connection Control certification or have the ability to obtain within one year of hire date?

• Yes
• No

06

Do you possess a NASSCO certification or have the ability to obtain within one year of hire date?

• Yes
• No

07

Do you possess a Grade 2 Collections System Operators certificate issued by the State of North Carolina or have the ability to obtain within two years of hire date?

• Yes
• No

08

Do you possess a Grade C Water Distribution System Operators certificate issued by the State of North Carolina or have the ability to obtain within two years of hire date?

• Yes
• No

09

Are you able to meet DOT requirements for flagging vehicular traffic within six months of hire date?

• Yes
• No

10

Do you have ArcView/ArcGIS experience?

• Yes
• No

Required Question

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