IT Deployment and Testing Technician

2 weeks ago

Goldsboro, NC, United States STI Full time
Job Title: IT Deployment and Testing Technician

Location: Goldsboro, NC

Duration: 8+ Months

Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones

Position Title: IT Deployment and Testing Technician

Position Summary:
The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).

Key Responsibilities:

Device Deployment and Configuration:
  • Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.
  • Perform software installations and ensure all required applications and system configurations are in place.
  • Set up hardware to comply with organizational standards and security policies.
Troubleshooting and Maintenance:
  • Conduct basic troubleshooting of hardware, software, and peripheral issues.
  • Collaborate with the IT support team to escalate and resolve complex issues promptly.
  • Ensure all deployed devices meet performance and compatibility requirements.
Epic Technical Dress Rehearsal (TDR):
  • Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.
  • Test connectivity, application performance, and functionality of Epic workflows on deployed devices.
  • Document and report test results, identifying and addressing any deficiencies or issues.
Documentation and Reporting:
  • Maintain accurate records of deployed hardware, configurations, and testing outcomes.
  • Provide detailed documentation for device testing and troubleshooting procedures.
  • Contribute to post-deployment reports, highlighting successes and improvement opportunities.
Collaboration and Support:
  • Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.
  • Assist with user training and provide basic guidance on using deployed devices and systems.
  • Participate in team meetings and provide updates on deployment and testing progress.
Qualifications:

Education and Experience:
  • Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
  • 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
  • Experience with Epic or other electronic health records (EHR) systems preferred.
Skills and Competencies:
  • Proficiency in deploying and configuring Windows-based systems and peripherals.
  • Strong troubleshooting and problem-solving skills for hardware and software issues.
  • Familiarity with healthcare IT environments and workflows is a plus.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple tasks with attention to detail.
Certifications (Preferred):
  • CompTIA A+, Network+, or similar IT certifications.
Physical Requirements:
  • Ability to lift and transport equipment up to 50 lbs.
  • Willingness to work in various environments, including clinical and behavioral health settings.
  • Ability to travel between facilities as needed.
Position Type and Expected Hours:
  • Full-time position.
  • May require occasional evening or weekend work based on project needs.

  • IT Field Technician

    2 weeks ago

    Goldsboro, NC, United States ITSS Inc. Full time

    The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working...

  • IT Field Technician

    1 week ago

    Goldsboro, NC, United States ITSS Inc. Full time

    The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working...

  • IT Field Technician

    1 week ago

    Goldsboro, NC, United States ITSS Inc. Full time

    The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working...

  • Lube Technician

    2 weeks ago

    Goldsboro, NC, United States FullSpeed Automotive Full time

    The Lube Technician is our entry-level position that is responsible for acquiring the skills and techniques to perform a variety of services safely and properly on customers' vehicles and contributing to our team's success. They will be trained in the company's method for job acceleration and growth for the teammate's career path while maintaining excellent...

  • Fleet Technician

    2 weeks ago

    Goldsboro, NC, United States UniFirst Full time

    Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Fleet Technician to join our UniFirst community. As a Team Partner in the Maintenance Department, you will be responsible for carrying out all corrective, preventative, and predictive maintenance on fleet vehicles to ensure the safe, efficient, and reliable operation. In addition,...

  • Healthcare Technician

    5 days ago

    Goldsboro, NC, United States E-talentnetwork Full time

    • Administers first aid, medication, and mandated screenings (e.g. hearing, vision, scoliosis, lice checks, immunizations, height/weight, etc.) for the purpose of assisting nurse and meeting requirements. • Advises in the enrollment of students for the purpose of ensuring proper immunization history and verification of immunizations, and/or conveying or...

  • Healthcare Technician

    3 days ago

    Goldsboro, NC, United States E-talentnetwork Full time

    • Administers first aid, medication, and mandated screenings (e.g. hearing, vision, scoliosis, lice checks, immunizations, height/weight, etc.) for the purpose of assisting nurse and meeting requirements. • Advises in the enrollment of students for the purpose of ensuring proper immunization history and verification of immunizations, and/or conveying or...

  • Field Service Tech III

    7 days ago

    Goldsboro, NC, United States Prolec-GE Waukesha, Inc Full time

    JOB SUMMARY The Field Service Technician (III) will be expected to travel throughout the USA. This role will work within in the team to execute mechanical/electrical tasks in direct support of completing field service projects on equipment utilized in Power Transmission, Distribution, and Generation. This role will participate in the installation,...

  • Field Service Tech III

    1 week ago

    Goldsboro, NC, United States Prolec-GE Waukesha, Inc Full time

    JOB SUMMARY The Field Service Technician (III) will be expected to travel throughout the USA. This role will work within in the team to execute mechanical/electrical tasks in direct support of completing field service projects on equipment utilized in Power Transmission, Distribution, and Generation. This role will participate in the installation,...

  • Certified Nursing Assistant CNA

    2 weeks ago

    Goldsboro, NC, United States Brookdale Hockessin Full time

    Certified Nursing Assistant CNA Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our CNA's have the option to explore exciting opportunities for advancement in positions such as Medication Technicians (QMAP), Home Care Aides and Nurses. Make Lives Better Including Your Own. If you...