Quality Assurance Analyst

15 hours ago


Columbia, SC, United States Veracity Full time

Quality Assurance Analyst - Advanced

Location: 1801 Main Street, Columbia, SC 29202 (Hybrid - 3 days in-office, 2 days remote)

12 Months (with possibility of extension)

Hours/Week: 40

The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The QA Analyst - Advanced will be assigned to multiple projects for SCDHHS. This role is ideal for candidates who enjoy working on complex, change-oriented projects and contributing to the successful implementation of large-scale healthcare IT systems.

Objectives / Responsibilities

The QA Analyst - Advanced is responsible for performing tests on technical solutions, isolating issues, analyzing results, and proposing solutions. Key responsibilities include:

  • Develop test plans, QA, and User Acceptance Testing (UAT) processes and test cases for software development and product management teams.
  • Design and execute user interface (UI) and regression testing for applications.
  • Test software applications for reliability, stability, and usability, including negative testing.
  • Lead projects to perform quality assessments to expose security flaws, defects, and optimization opportunities.
  • Design and run automated testing scripts, supporting deployment of tests.
  • Create QA documentation, reports, and maintain test databases for defects, user reviews, and functional improvements.
  • Coordinate with product development teams and engineers to recommend solutions that maximize performance and efficiency.
  • Conduct reviews, walkthroughs, and inspections, adhering to established governance standards.
  • Translate business requirements and policy documentation into test cases and scenarios.
  • Communicate and publish status reports for all open issues and gaps identified during testing, and articulate details to development teams.
Required Skills / Experience (Ranked by Importance)
  • 3+ years translating business requirements or policy documentation into test cases and scenarios.
  • 3+ years building test cases and scenarios into test systems.
  • 2+ years testing IBM Curam software.
  • Ability to document and support the development of test scenarios/cases and execute testing activities.
  • Strong communication skills, capable of publishing QA status reports and articulating issues to development teams.
Preferred Skills / Experience
  • 5+ years experience in large enterprise or e-business systems.
  • Deep knowledge of healthcare operations (preferably Medicaid) and business processes.
  • Proficiency with Atlassian tool suite (JIRA, Confluence).
  • Prior experience working in standard SDLC (Waterfall) and Agile delivery environments.
Required Education
  • Bachelor's degree in a technical, business, or related field.
  • Equivalent years of experience can substitute for formal education.
Required Certifications
  • None required, but technical and/or project management certifications from recognized sources are desirable.
Daily Duties / Responsibilities Summary
  • Develop and execute test plans and test cases for functional, regression, and UAT.
  • Perform manual and automated testing to ensure quality, stability, and usability.
  • Identify and report defects and gaps to development teams.
  • Maintain test documentation and QA reports.
  • Collaborate with developers, product managers, and other stakeholders to implement improvements.
  • Conduct walkthroughs and inspections following governance standards.


Recruiter Submission Template

Full Name:

Degree Major with University and Completion Year (e.g., Computer Science, IT, Software Engineering, etc.):

Last 5 digits of SSN number:

Are you QA or Automation Testing Certified (e.g., ISTQB, CSTE, etc.)?

Total years of dedicated Quality Assurance experience:

Total years of experience testing IBM Curam software:

Total years of experience in Medicaid or healthcare insurance testing:

Total years of Agile project experience as a QA Analyst:

Experience with multi-phase testing (functional, system, integration, regression, UAT):

Experience with automated test frameworks / tools (e.g., Selenium, Cypress.io, etc.):

Experience with test documentation and defect tracking tools (JIRA, Confluence):

Experience in healthcare business process testing (Medicaid operations, eligibility, benefits, etc.):

Experience in cross-platform testing (Web, iOS, Android - if applicable):

Motivation / Reason for interest in this position:

Contact Number:

Email ID:

LinkedIn ID:

Full Address (Street, City, State, ZIP Code):

Notice Period (in weeks):

Current Work Authorization (U.S. Citizen / GC / H1B / Other - specify):

Expected Hourly Rate (W2 or C2C):

If C2C, May I know your corporation name?

Are you willing to relocate to Columbia, SC and attend in-person 3 days/week at your own cost (Yes/No):

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