Customer Service Representative
20 hours ago
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
As a longtime resident of Orange County, Peggy combines her deep community ties with over three decades of expertise to create a workplace where team members not only serve clients but also feel valued, supported, and part of something bigger. If you're looking to join a team with stability, experience, and room to grow, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Peggy Bates - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Peggy Bates - State Farm Agent may be the right fit for you If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Santa Ana, CA.
- I have been a State Farm agent since 1988.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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