Universal Banker I

16 hours ago

Fox Point, WI, United States WaterStone Bank Full time
Description

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience.

What is the Universal Banker position?

Under direct supervision of an Assistant Branch Manager or Community President, this position is responsible for assisting customers in a dual role (40% Platform/60% Teller) focused on delivering outstanding service with every customer interaction. The Universal Banker I will perform teller transactions, service existing customers, and offer product and service solutions to existing customers or prospects when appropriate and beneficial. The Universal Banker I is responsible for completing all training, passing Banker Certification within 18 months of hire/promotion date and demonstrate their ability to meet/exceed customer and job expectations prior to progressing to Universal Banker II.

What you'll be doing in the Universal Banker position:

  • Efficiently process customer transactions with a high level of integrity, accuracy and knowledge. Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
  • Offer bank products to existing customers and/or prospects using the established sales process while maintaining sales and procedural proficiency in all services. Accurately open, maintain, and close deposit accounts and services.
  • Identify, expand and deepen customer relationships by profiling customers in an effort to recommend appropriate products and services that meet customer needs. Make referrals to other appropriate lines of business including Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services to meet customer needs.
  • Engage in reactive sales and cross-sell activities, including service-related activities, making outbound onboarding and campaign calls and follow-up with customer as appropriate and on referrals received. Answer customer questions and resolve related account issues, including phone and in-person.
  • Maintain knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
  • Focus on the skills and attributes in order to complete the Banker Certification process
  • Perform other duties as assigned.

What you bring to WaterStone Bank...

Experience

  • Required: 1 - 2 years of sales experience

  • Required: 2-4 years customer service experience
  • Preferred: 2-4 years of sales and customer service experience in branch banking

Education

  • Required: High School Diploma or general education degree (GED)
  • Preferred: Associate's Degree business or related field

Certifications, Licenses, Registration

Required: Banker Certification within18 months of hire/promotion date

Benefits and Perks of joining WaterStone Bank:

  • Outstanding Medical, Dental, and Vision Insurance
  • 401(k) matching
  • Employee Stock Ownership Plan
  • Paid Time off
  • Paid Holidays
  • Flexible Spending Account
  • Pet Insurance
  • And so much more

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

  • SGA Associate Budget Director

    7 days ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: SGA Associate Budget Director Job Category: Student Hourly Job Profile: Student Help Job Summary: A. Reports to the SGA...

  • SGA Associate Budget Director

    1 week ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: SGA Associate Budget Director Job Category: Student Hourly Job Profile: Student Help Job Summary: A. Reports to the SGA...

  • SGA Associate Budget Director

    2 weeks ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: SGA Associate Budget Director Job Category: Student Hourly Job Profile: Student Help Job Summary: A. Reports to the SGA...

  • SGA Associate Budget Director

    2 weeks ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: SGA Associate Budget Director Job Category: Student Hourly Job Profile: Student Help Job Summary: A. Reports to the SGA...

  • Regulatory Affairs Specialist I

    7 days ago

    Stevens Point, WI, United States Ortho Molecular Products Full time

    Overview Join Ortho Molecular Products, Inc. and play a key role in ensuring compliance and quality in every product we deliver. If you're passionate about regulatory excellence and thrive in a science-driven, collaborative environment, we'd love to hear from you. What To Expect: Assist in maintaining the company's regulatory documentation in compliance...

  • CASE Social Media and Promotions Coordinator

    7 days ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: CASE Social Media and Promotions Coordinator Job Category: Student Hourly Job Profile: Student Help Job Summary: Job...

  • CASE Social Media and Promotions Coordinator

    7 days ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: CASE Social Media and Promotions Coordinator Job Category: Student Hourly Job Profile: Student Help Job Summary: Job...

  • CASE Social Media and Promotions Coordinator

    2 days ago

    Stevens Point, WI, United States Universities of Wisconsin Full time

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: CASE Social Media and Promotions Coordinator Job Category: Student Hourly Job Profile: Student Help Job Summary: Job...

  • Associate Claims Representative Liability-Central

    5 days ago

    Stevens Point, WI, United States Sentry Full time

    Become an Associate Claims Rep at Sentry-investigate non-standard auto claims, assess coverage, determine liability, and negotiate fair settlements across the CST region This role will be filled following our hybrid work model at our Goldsboro, NC; Tampa, FL; El Paso, TX; Nashville, TN; Davenport, IA; Madison, WI; or Stevens Point, WI offices. This role is...

  • Obstetrics & Gynecology Physician

    1 week ago

    Stevens Point, WI, United States BAS Healthcare Full time

    Location: Stevens Point, WI Stevens Point offers a charming, family-friendly community located in central Wisconsin with beautiful outdoor recreational opportunities along the Wisconsin River. The city features a vibrant downtown area, excellent parks system, and is home to the University of Wisconsin-Stevens Point, providing cultural and educational...