Senior Product Manager

Job Description

As a Senior Product Manager for Commercial Virtual Cards, we are seeking an individual that is a self-starter, ready to learn and innovate, and able to work both independently and as part of a team. This role will report to the product lead for Commercial Virtual Cards . This person will work very closely with other product groups, such as VisaNet and Visa Token Services (VTS) on driving forward the adoption of Commercial Virtual Cards across large financial institutions and technology providers.

The ideal candidate is passionate about product management, communicates well, and pays attention to detail. Experience in payments or fintechs-especially mobile wallets-is preferred. Key skills include product development, teamwork, leadership, and technical expertise. Responsibilities cover end-to-end product management for Visa’s Virtual Card products: understanding global markets, creating product vision and roadmaps, and improving design and performance by working with cross-functional teams.

The role requires technical, analytical, collaborative and strategic product skills with strong experience in JIRA to write meaningful stories and capture the OKRS for the product. In addition, the role is required to develop a deep understanding of the Visa Virtual Card product suite, ensure changes to the product are executed on time and budget, and that client impacts are understood, communicated, and managed. This role will also involve some operational activities including but not limited to the creation and distribution of monthly release notes and the generation of monthly payment volume dashboards.

We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world. We’re looking for someone who is customer-centric and passionate about payments and product, inquisitive, driven, and enjoys solving complex business problems using his/her strong analytical skills.

RESPONSIBILITIES

• Tracking, reporting, and achieving product OKRs
• Performing operational activities such as creating and distributing monthly release notes and generating payment volume dashboards
• Continuing to develop and expand a deep understanding of Virtual Card strategies, priorities, customer and market needs and integrating them into the product roadmap.
• Bringing a ‘Can do’ attitude.
• Planning and conducting User Acceptance Testing to ensure successful business releases.
• Producing product documentation including User Guides, Product Overview decks and training materials.
• Perform go-to-market activities by closely working with program management, regional product managers, other product teams, finance, operations, legal, compliance and external partners as required.
• Serve as product SME and collaborate with client financial institutions through the relationships of regional product, implementation, and support teams.
• Displaying a high level of critical thinking and problem resolution for new and existing products.
• Strong leadership and communication skills
• Collaborates within and across organizations
• Operates with minimal supervision and able to make informed, well-reasoned decisions independently.
• Thrives in an environment that is fast-paced, rapidly changing, and customer service-oriented.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152,200 to 220,850 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.