Front Desk Agent
2 weeks ago
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
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Front Desk Agent
6 days ago
West Manchester Twp, PA, United States Gulph Creek Hotels Full timeAbout Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including...
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Front Desk Agent
1 week ago
West Manchester Twp, PA, United States Gulph Creek Hotels Full timeAbout Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including...
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Front Desk Agent
1 week ago
West Manchester Twp, PA, United States Gulph Creek Hotels Full timeAbout Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including...
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Front Desk Agent
1 week ago
West Manchester Twp, PA, United States Gulph Creek Hotels Full timeAbout Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including...
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Residence Inn Cranberry
6 days ago
Cranberry Twp, PA, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY...
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Extended Stay America Cranberry
6 days ago
Cranberry Twp, PA, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY...
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OPS Front Desk Staff
2 weeks ago
Main Twp, PA, United States Tallahassee State College Full timeJoin Our Team at Tallahassee State College OPS Front Desk Staff Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025, is excited to announce a part-time opportunity for the position of OPS Front Desk Staff with the Learning Commons Department. We are seeking a dedicated...
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OPS Front Desk Staff
2 days ago
Main Twp, PA, United States Tallahassee State College Full timeJoin Our Team at Tallahassee State College OPS Front Desk Staff Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025, is excited to announce a part-time opportunity for the position of OPS Front Desk Staff with the Learning Commons Department. We are seeking a dedicated...
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OPS Front Desk Staff
2 weeks ago
Main Twp, PA, United States Tallahassee State College Full timeJoin Our Team at Tallahassee State College OPS Front Desk Staff Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025, is excited to announce a part-time opportunity for the position of OPS Front Desk Staff with the Learning Commons Department. We are seeking a dedicated...
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Guest Service Agent
2 weeks ago
Cranberry Twp, PA, United States StepStone Hospitality Full timeJob Description Position Title: Front Desk Agent Reports To: Assistant Front Office Manager/Front Office Manager/AGM Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations....
