Pharmacy Fulfillment Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Join our team as a Pharmacist Manager, where you'll lead a dynamic group of 15+ pharmacists in delivering exceptional patient care and driving operational excellence.

Location

Pharmacy Fulfillment Center
1830 South Horne, Mesa, AZ

Schedule

• Monday-Thursday: 6:00 AM - 4:00 PM
• Friday: 8:00 AM - 12:00 PM
  

In this leadership role, you'll oversee daily operations, mentor pharmacy staff, and ensure high standards of safety, accuracy, and service across all fulfillment activities.

Your responsibilities will include:
Team Leadership & Development

• Foster a collaborative, high-performing team culture focused on patient-centric care
• Recruit, onboard, and mentor pharmacists to ensure professional growth and alignment with organizational goals
• Conduct regular performance evaluations and provide constructive feedback and coaching
  

Patient Care & Service Excellence

• Ensure the highest standards of pharmaceutical care and medication safety
• Promote patient engagement and satisfaction through quality service delivery
• Teach our technician and clerk team about pharmacy standards and quality
  

Operational Management

• Monitor and manage key performance indicators (KPIs) related to quality, cost, and efficiency
• Implement process improvements to optimize workflow and reduce operational waste
  
• Ensure compliance with regulatory standards and internal policies
  

Strategic Planning & Execution

• Collaborate with leadership to align pharmacy operations with broader organizational objectives
• Analyze data to inform decision-making and drive continuous improvement
• Lead initiatives that enhance service delivery, cost containment, and clinical outcomes
  

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Undergraduate degree or equivalent experience
• Currently active or able to obtain pharmacist license in good standing with the state AZ board of pharmacy
• 5+ years of pharmacy practice experience
• 2+ years of experience managing teams of pharmacists in a clinical, retail, or specialty pharmacy setting
• Ability to display excel proficiency (medium to advanced formulas and pivot tables)
• Ability to analyze performance metrics and implement data-driven improvements
• Strategic mindset with a focus on continuous improvement and achieving organizational goals
• Proficiency in pharmacy management systems, inventory management systems and excel
  

Preferred Qualifications

• Lean or Six Sigma Certification/Training
• Database management experience (SQL)
  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $160,000 to $170,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug?free workplace. Candidates are required to pass a drug test before beginning employment.

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