Certified Medical Assistant

Job Requirements

POSITION SUMMARY

The Certified Medical Assistant provides and ensures patients receive whole care in all aspects of an

office visit, regarding intake, test results, screenings, labs, medication administration, closure of care

gaps while delivering excellent customer service to the patients, families and other care Providers,

focusing on patient-centered care.

PRIMARY ACCOUNTABILITES
1. Accurately prepares and performs point of care testing such as urine dipstick, blood glucose,

etc. Performs clinical intake to include vital signs, medical history, surgical history, social history,

and verification of patient's current medications.
2. Prepares and administers medications as ordered by provider utilizing the "6 Rights" of

Medication Administration, to include documentation and coding. Controlled substances, insulin

and allergy doses must be checked by a Licensed Practical Nurse (LPN), Registered Nurse

(RN) or Licensed Practitioner.
3. Assists in stocking and orders supplies as well as maintains equipment and coordinates medical

supply ordering with site manager.
4. Prepares patients for examination and have pre-work available for provider as directed, to

include notes, diagnostic test results and imaging.
5. Prepares and performs point of care testing and/or specimen collection as directed by provider.
6. Tracks and communicates to patients, labs, and diagnostic studies results, as directed by the

provider through phone calls, portal messages or Electronic Medical Record (EMR) buckets.

Communicates to Licensed Practitioners on abnormal findings retrieved from the lab, imaging,

specialty offices, etc. and completes accurate documentation.
7. Follows safety processes and policies including applying proper infection prevention

procedures, maintaining a clean environment and equipment, to ensure proper care is given.

Complete and document adverse events, infection control and quality control measures as

required. Complies with office policy and procedure, Occupational Health and Safety

Administration (OSHA) Standards and Health Insurance Portability and Accountability Act

(HIPAA) Privacy Regulations as Deliver excellent customer service to the patients/families and

other care providers.
8. Maintains patient flow after check ins and discuss' patient flow with Licensed Practitioner

according to urgency and daily patient load.
9. Occasionally provides coverage in other areas of Health First Medical Group (HFMG) or office

to support other departmental needs including patient registration, payment collections, patient

checkout and appointment scheduling.
10. Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy

Regulations as stated in HIPAA Policy and Procedure Manual.
11. Answers internal and external customer phone calls and direct messages to the appropriate

individuals. Ensures all documentation is complete and documented in the Electronic Medical

Record. Act as a liaison between support services and other clinical divisions.
12. Provides customer follow up and education to ensure customer's participation in their care and

showing respect for their needs. Adjust communications to meet the customer's needs,

expectations, age, culture, and individual differences.

Work Experience

MINIMUM QUALIFICATIONS


• Education:

o High School Diploma or equivalent.

o Technical Diploma in Medical Assisting.


• Work Experience: None


• Licensure: None


• Certification:

o Certified Medical Assistant (CMA) certification.

o American Heart Association Basic Life Support (AHA BLS) Healthcare Provider

Completion Card prior to start date and maintained.


• Work Experience In Lieu of Education: Six (6) months or more in related clinical experience

in lieu of Technical Diploma.


• Skills/Knowledge/Abilities:

o Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint.

o Must be able to pass colorblind testing to perform point-of-care (POC) tests requiring

color change.

o Strong customer service skills including knowledge of recovery techniques.

o Knowledge of Medical Terminology.

o Ability to assist more than one provider at a time.

PHYSICAL REQUIREMENTS
• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing,

or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including

tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to

90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality,

lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following

OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• May require travel to various facilities within and beyond county perimeter; may require use of

personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together,

we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our

associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Paygrade : CMA

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