Certified Medical Assistant

Job Requirements

POSITION SUMMARY

The Medical Assistant Certified provides and ensures patients receive whole care in all aspects of an

office visit, regarding intake, test results, screenings, labs, medication administration, closure of care

gaps (additional duties as assigned) while delivering excellent customer service to the patients/families

and other care providers, while focusing on patient-centered care.

PRIMARY ACCOUNTABILITES
1. Accurately prepares and performs point of care testing such as urine dipstick, blood glucose,

etc. Perform clinical intake to include vital signs, medical history, surgical history, social history,

and verification of patient's current medications.
2. Prepare and administer medications as ordered by provider utilizing the "6 Rights" of Medication

Administration, to include documentation and coding. Controlled substances, insulin and allergy

doses must be checked by LPN, RN or provider.
3. Assist in stocking and ordering of supplies as well as maintenance of equipment. Coordinates

medical supply ordering with site manager.
4. Prepare patients for examination and have pre-work available for provider as directed, to include

notes, diagnostic test results and imaging.
5. Prepare and perform point of care testing and/or specimen collection as directed by provider.
6. Track and communicate to patients, labs, and diagnostic studies results, as directed by the

provider through phone calls, portal messages or EMR buckets. Communicates to physician

abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate

documentation.
7. Follow safety processes and policies including applying proper infection prevention procedures,

maintaining a clean environment and equipment, to ensure proper care is given. Complete and

document adverse events, infection control and quality control measures as required. Complies

with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as Deliver

excellent customer service to the patients/families and other care providers.
8. Maintains patient flow after check in. Discuss patient flow with physician according to urgency

and daily patient load. Ability to assist more than one provider at a time.
9. May provide coverage in other areas of medical group or office to support other departmental

needs including patient registration, payment collections, patient checkout and appointment

scheduling
10. Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy

Regulations as stated in HIPAA Policy and Procedure Manual.
11. Answer internal and external customer phone calls and direct messages to the appropriate

individuals. Ensure all documentation is complete and documented in the Electronic Medical

Record. Act as a liaison between support services and other clinical divisions.
12. Provide customer follow up and education to ensure customer's participation in their care and

showing respect for their needs. Adjust communications to meet the customer's needs,

expectations, age, culture, and individual differences.

Work Experience

MINIMUM QUALIFICATIONS


• Education:

o High School Diploma or equivalent.

o Technical Diploma in Medical Assisting.


• Work Experience: None


• Licensure: None


• Certification:

o Certified Medical Assistant (CMA) certification.

o American Heart Association Basic Life Support (AHA BLS) Healthcare Provider

Completion Card prior to start date and maintained.


• Work Experience in Lieu of Education: Six (6) months or more in related clinical experience

in lieu of Technical Diploma.


• Skills/Knowledge/Abilities:

o Must be able to pass a colorblind testing to perform point-of-care (POC) tests requiring

color change.

o Visual acuity and manual dexterity to perform clinical/technical tasks.

o Microsoft Office and other office equipment and systems and business applications

related to role. Organizational and Time management. Communication. Medical

terminology.

o Flexible and adaptable to work in fast-paced environment, changes in workflow, tasks or

processes.

o Assess and interpret data to problem solve or provide appropriate response.

o Knowledge of exposure to biohazardous waste, MSDS substances, and communicable

diseases.

PREFERRED QUALIFICATIONS


• Work Experience: One (1) year of experience working as a Medical Assistant.

PHYSICAL REQUIREMENTS
• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing,

or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including

tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to

90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality,

lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following

OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined,
• May require travel to various facilities within and beyond county perimeter; may require use of

personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together,

we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our

associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Paygrade : 24

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