Floor Manager

1 week ago

Hilton Head Island, SC, United States Long Cove Club Full time
Long Cove Club is seeking a hands-on, hospitality-driven Floor Manager to lead our front-of-house dining operations. This role is perfect for someone who thrives on the floor and coaching a team in real time, anticipating member needs, and ensuring every service feels seamless and personal.

As part of our leadership team, you will guide servers, bartenders, and support staff to deliver the refined yet welcoming experience that defines Long Cove Club. From conducting pre-shift lineups to jumping behind the bar when needed, you will set the tone for teamwork, consistency, and genuine hospitality.

This position will require Thursday to Sunday availability with at least 2 closings per week.

What You Will Do
  • Lead daily dining and bar operations with an active, visible floor presence.
  • Coach and motivate servers, bartenders, and support staff to deliver exceptional detail-oriented service
  • Conduct pre-shift meetings and reinforce priorities, menu knowledge, and service standards.
  • Monitor pacing, timing, and table flow to ensure smooth, gracious service throughout each shift.
  • Step in where needed, bartending, greeting, serving, or assisting resets to model teamwork
  • Build genuine relationships with members' learning preferences and personalized service.
  • Anticipate needs and resolve any issues quickly, gracefully, and discreetly.
  • Maintain cleanliness, organization, and adherence to safety, sanitation, and responsible alcohol service standards.
  • Communicate effectively with culinary and clubhouse teams to support consistency and service excellence.
  • Complete shift reports and share feedback to drive continuous improvement
What We Are Looking For
  • 2+ years of hospitality leadership experience, fine dining club or boutique hotel preferred
  • Exceptional interpersonal and communication skills with a strong presence on the floor
  • Proven ability to motivate and mentor teams
  • Calm professional demeanor under pressure with strong problem-solving ability
  • Detail-oriented with high standards for consistency and presentation
  • Flexible schedule including nights, weekends, and holidays
  • Passion for hospitality and continuous improvement
Additional Perks for All Team Members
  • FREE team member meals
  • Travel pay at $7 per day up to $150 per month
  • Limited golf privileges and pro shop discounts
  • 401k with up to 6 percent employer match after 6 months
  • Team Member of the Month and Year awards with monetary bonuses
  • Team Member appreciation events and activities
  • Holiday bonus
Robust Full Time Benefits eligibility begins the first of the month after 60 days
  • Medical and Vision Insurance at competitive rates
  • FREE Dental Insurance
  • 100 percent company-paid Life Insurance, Short Term Disability, and Long Term Disability
  • Voluntary Life Insurance options
  • PTO 128 hours of vacation and sick personal time per year, plus 6 paid holidays. PTO begins accruing after 90 days
  • Health Savings Account HSA


At Long Cove Club, we create moments of joy through thoughtful service and teamwork. You will join a team that values collaboration, creativity, and professional growth and have the opportunity to help shape the next chapter of our dining experience. If you are a hospitality professional who loves leading from the floor and inspiring others to do their best work, we would love to meet you.

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