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Customer Support Intern
2 weeks ago
At a Glance
Legrand has an exciting opportunity for a Customer Support Intern (Summer 2026) to join the Electrical Wiring Systems Pass and Seymour Team in Syracuse, NY. This position will work with our internal and external customers, distributors, and field sales representatives with inquiries for products, product information, and product complaints or returns.
What Will You Do?
- Assist distributors, Outside Sales Team and end user customers with product availability, delivery information, product information and resolving discrepancies through phone, fax and email communications.
- Assist with incoming orders while taking steps to apply proper pricing, stock availability and special instructions.
- Assist with customer requirements between manufacturing, traffic, shipping, field sales, carriers and other internal sales teams to ensure complete customer satisfaction.
- Assist leadership with projects identified to improve the overall customer experience.
Required Skills
- Must be working towards an undergraduate degree in a business-related field.
- Requires close attention to detail and strong organizational skills.
- Must have strong verbal and written communications ability.
- Strong computer skills, proficient with Microsoft Excel and Word.
- Ability to use internet and web-based resources efficiently and effectively.
- Prefer a candidate who can also work over college break periods through the year.
Salary: $18.00 - $23.00 / per hour
Company InfoAbout Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us
About Legrand’s Electrical Wiring Systems Division
Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visit legrand.us/electrical wiring devices
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Equal Opportunity Employer
