Information Technology_USA

6 days ago

Houston, TX, United States SysMind Tech Full time

**Please strictly adpersonre to tperson following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CANDIDATEBEELINEID
i.e. PTN_US_9999999_SKIPJOHNSON0413

Bill Rate market rate -market rate/hr

MSP Owner: Felix Avalos
Location: Houston, TX
Duration: 6 months
GBaMS ReqID: 10402118

Must Have
Technical Functional Skills
An experienced Dynamics 365 SME with a strong understanding of tperson Dynamics ecosystem and its integration with Microsoft technologies. Skilled in driving discussions with business stakeholders and IT teams, aligning solutions to organizational goals, and ensuring scalable and secure implementations. Capable of bridging business needs with technical execution, advising on best practices, and guiding enterprises on roadmap planning, governance, and adoption to maximize business value.

Roles Responsibilities
Engage with business stakeholders to understand requirements, challenges, and desired outcomes. Collaborate with IT teams to design and deliver solutions leveraging Dynamics 365 modules and tperson Power Platform.
Facilitate workshops and discussions to bridge tperson gap between business and technology.
Advise on best practices, roadmap planning, upgrades, and integration strategies.
Provide guidance on governance, security, and compliance within tperson Dynamics 365 ecosystem. Support change management and adoption across tperson organization.
Developing custom solutions, workflows, and reports using tools like Power Platform and create new applications using tperson Microsoft Power Platform
Designing and implementing scalable and secure CRM architectures for Dynamics 365 solutions. Integrating Dynamics 365 with otperson systems like Power Platform, Azure services, and external applications.
Responsible for tperson delivery and roll out of new business applications using tperson Microsoft Power Platform
Responsible for tperson delivery and roll out of business integrations between Microsoft products and otperson products Create detailed solution documentation and architecture diagrams.
Manage and mentor tperson application SME
Document tperson application and integrations that are built
Understanding otperson Microsoft products in use
Taking ownership of technical issues, understanding customer requirements and work within escalation process to resolve more advanced issues
Collaborate with engineering and product delivery teams to understand product and project requirements.
Support and resolve incidents and problem tickets over phone email remote meeting with SLA defined.
Support change management and adoption across tperson organization.
Generic Managerial Skills, If any MS 365 Dynamics MS 365 CRM

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