Relationship Manager

Requisition Number: 27708

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services

Job Summary

Profitably add new large commercial and industrial customers to the distribution system. Manage a portfolio of large contract customers with a focus on maintaining/increasing current sales and margins. Seek to increase margin opportunities by adding equipment to existing customer meters and taking advantage of new technologies such as combined heat and power (CHP) and compressed natural gas (CNG) for natural gas vehicles. Manage and coordinate large new business projects.

Duties and Responsibilities

• Seek and add new large commercial and industrial customers to the distribution system. Lead contract negotiations to ensure profitability and work with Engineering to manage the design and installation of large new business projects.
• Manage a portfolio of contract customers by being their primary contact for contract, rate, billing, and infrastructure discussions. Maximize sales and margins for these customers while minimizing fuel switching.
• Identify and obtain new margin opportunities using new technologies to increase sales. Seek opportunities to increase sales behind customer meters by converting equipment to natural gas.
• Establish and maintain relationships with key specifiers, including architects, engineers, contractors, developers, with the aim of securing gas projects. Become active in industry/professional organizations to develop relationships and be a technical resource.
• Coordinate interruption schedule with system planning. Clearly communicate interruptions to customers and update information in Gastar.

Knowledge, Skills and Abilities

• Knowledge of UGI's gas tariffs, transportation policies and billing for large customers.
• Knowledge of gas equipment, combustion, heath loss/gain, gas technologies and other general industry knowledge.
• Knowledge of UGI systems, including CIS, ECIS, Gastar, MLTS and DOJM.
• General knowledge of UGI Capital project authorization process, environmental issues, ROW, municipal/highway permitting and other construction-related knowledge.
• Well-organized with excellent analytical skills.
• Professional selling skills as desired, as is experience in technical energy-related sales or strong technical aptitude.
• Strong communication skills are a necessity.

Education and Experience

• Bachelor's degree in in business or engineering required and 2 years of related work experience; or a minimum of 7 years of work experience involving construction or sales related technical duties.
• Work experience in project management and related technical knowledge.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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