Sr Business Analyst
1 day ago
Location: California / Virginia preferred - Open for Fully remote.
Duration: 25 Week, 6 Days
Sr. Business Analyst (Business & Data Analyst | CRM | MS Dynamics / Salesforce | SQL)
Summary:
Results-driven Senior Business Analyst with 8+ years of experience bridging business needs and technical solutions. Skilled in requirements gathering, process optimization, and data analysis. Proven expertise in CRM platforms (Microsoft Dynamics 365, Salesforce) and SQL-based data analytics to support strategic decision-making and enhance customer engagement.
Key Skills:
• Business Analysis: Requirements elicitation, stakeholder management, business process modeling, user stories, gap analysis, UAT coordination.
• CRM Systems: Hands-on experience with Microsoft Dynamics 365 and/or Salesforce-customization, workflows, dashboards, and data integration.
• Data Analysis & Reporting: Strong SQL skills for querying, data validation, and building analytical reports; experience with Power BI/Tableau is a plus.
• Documentation: BRDs, FRDs, functional specifications, data dictionaries, process flows, and wireframes.
• Project Methodologies: Agile (Scrum/Kanban), Waterfall, SDLC documentation.
• Cross-Functional Collaboration: Partnering with product, development, QA, and data teams to align business objectives with technical deliverables.
Domain Expertise:
Finance is good to have
Tools & Technologies:
• CRM: Microsoft Dynamics 365, Salesforce
• Data: SQL, Power BI, Excel, SSMS
• PM/BA Tools: Jira, Confluence, Azure DevOps, Visio, Lucidchart
• Other: APIs, ETL, Data Warehousing concepts
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