Server Assistant

4 days ago

St Augustine, FL, United States 36 Granada Full time

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

About Us:

36 Granada is renowned for its exceptional service, refined atmosphere, and exquisite cuisine. We are committed to delivering a seamless and elegant dining experience to our guests, where every detail matters.

Job Summary:

The Server Assistant (Backwaiter) plays a crucial role in supporting servers and ensuring a flawless, high-end dining experience. This position requires grace, efficiency, and attention to detail, assisting with table maintenance, service coordination, and guest satisfaction.

Key Responsibilities:

Guest Service & Experience

Assist servers in delivering attentive, unobtrusive, and polished service.

Ensure tables are set, cleared, and reset with precision and efficiency.

Anticipate guest needs by offering water, bread, and additional accompaniments.

Provide a seamless dining experience, working in sync with servers and kitchen staff.

Handle guest requests promptly and professionally, escalating issues when necessary.

Service Coordination & Execution

Pre-bus tables discreetly, ensuring a clean and refined dining environment.

Support in running food from the kitchen, ensuring proper plate placement and presentation.

Assist in maintaining proper course pacing by coordinating with servers and chefs.

Polish and prepare glassware, silverware, and tableware to maintain fine dining standards.

Ensure all service stations are stocked, organized, and spotless throughout service.

Professionalism & Teamwork

Maintain a poised and professional appearance, adhering to fine dining service etiquette.

Communicate effectively with servers, bartenders, and kitchen staff to ensure smooth operations.

Participate in pre-shift meetings to discuss menu changes, VIP guests, and service notes.

Uphold health and safety standards, ensuring all service areas are clean and compliant.

Qualifications: ✅ 1+ years of experience in fine dining or an upscale hospitality setting preferred. ✅ Strong attention to detail and ability to anticipate guest and server needs. ✅ Ability to move gracefully and efficiently in a high-end dining environment. ✅ Familiarity with wine service, food presentation, and luxury dining standards is a plus. ✅ Excellent communication skills and a team-oriented mindset. ✅ Must be able to stand for extended periods and carry multiple plates with finesse.

Perks & Benefits: ✨ Competitive hourly wage + share of tips ✨ Employee dining discounts ✨ Training in fine dining service, wine, and hospitality ✨ Opportunities for career growth into server roles ✨ Supportive and professional team environment

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