Customer Accounts Manager

This role is responsible for driving sales growth and profit improvement with assigned customers. The primary focus is maintaining and nurturing strong, positive relationships with existing customers while also identifying and securing new opportunities. Additionally, this role will be heavily involved in expanding the presence of our Electrical Systems products and technologies, capitalizing on new market segments and applications.

Essential Duties and Responsibilities:

• Develop and maintain strong, positive relationships with assigned customers at both individual and company scopes.
• Provide timely and effective service and support to all customers, internal and external, and assist in problem resolution whether technical or tactical.
• Expand CVG Product presence with existing customers' channels, including dealers, distribution centers, and online platforms where applicable.
• Seek bid opportunities and assume a lead role in customer RFQ responses.
• Identify new markets and applications for existing products and technology.
• Offer insights that can be used to develop new and/or improved products to meet market needs.
• Develop and update periodic Sales Forecasts.

Required Qualifications:

• Education: Bachelor's degree in engineering, business, or marketing, or equivalent experience.
• Experience: 3-5+ years of account management or sales experience

Desired Characteristics:

• Should have an overall understanding of the Electrical Systems or Wire Harness business segment and demonstrated ability to build strong relationships.
• Skills: Creative problem-solving, influencing skills, strong organizational and time management abilities, self-starter with initiative, excellent written and oral communication, business analytical skills, strategic thinking, proficiency in Microsoft Office and business systems.
• Knowledge: Strong familiarity with account management, RFQ process, and financial impact assessment. Preferably knowledgeable about CVG's Electrical Systems product and service offerings.
• Abilities: Willingness to travel approximately 20-30% (may fluctuate based on CVG and/or customer needs), work independently or within a team, solve practical problems, collaborate with customers and internal departments, and think strategically.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

Career Scam Disclaimer

Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG's website to verify the authenticity of any employment opportunities.