Salesforce Developer/Administrator

This position will report to the Enterprise Application Services section within the Department of Environmental Protection. Positions filled through this solicitation will be needed throughout the term of the Contract defined below, unless otherwise negotiated in writing. The proposed candidates will need to meet the skills in the Skills Matrix below and the qualifications below.

Education: Bachelor's Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.

Required Tasks to be performed:
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Review and adjust system settings for proper visibility and security.
• Manage sandboxes.
• Manage deployments using Gearset.
• Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
• Maintain an excellent quality standard for projects delivered to customers.
• Support training to new and existing employees on how to use system functionality.
• Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.
• Proactively gather feedback from users. Manage system changes without interruption to the user.

Required Knowledge, Skills & Abilities (KSAs):
• Certified Salesforce Administrator
• Has knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Strong functional understanding of object-oriented databases and systems
• Sound analytical skills with the ability to successfully troubleshoot and problem solve
• Ability to develop requirements for applications based on user input and needs.
• Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously
• Logical, process-oriented thinker with a natural sense of urgency
• Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills
• Ability to assist in the development of Lightning Web Components.

Preferred Knowledge, Skills & Abilities (KSAs):
• Ability to perform backend data integration such as HTTP, Web Services
• Ability to implement Conga Composer Document Generation Solutions
• Certification as a Salesforce Platform Developer
• Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML
• Development experience with Sales Cloud, as well as Community Cloud and SSO
Key Knowledge, Skills, and Abilities Development experience with Sales Cloud, as well as Community Cloud and SSO. Knowledgeable in Salesforce and object-oriented approaches in designing, coding, testing and debugging programs. Proven ability to analyze, design, and optimize business processes via technology and integration. Strong functional understanding of object-oriented databases and systems. Sound analytical skills with the ability to successfully troubleshoot and problem solve. bility to develop requirements for applications based on user input and needs. bility to learn quickly, contribute to a team effort and work on multiple, time-critical projects
simultaneously Logical, process-oriented thinker with a natural sense of urgency. Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills. bility to develop Lightning Web Components. bility to perform backend data integration such as HTTP and Web Services. bility to implement Conga Composer Document Generation Solutions.