Records Specialist

Position Details
Position Information
Recruitment/Posting Title
Records Specialist

Job Category
Staff & Executive - Administrative & Support

Department
SHP-Dean's office-Admin

Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary
Rutgers School of Health Professions (SHP) is seeking a Records Specialist to work in the Dean's Office Administration.

Under the direction of the Assistant Registrar, the Records Specialist is responsible for maintaining student records, verifying and sending out student certifications, transcripts and assisting with any registration related activities. The Records Specialist also provides frontline services for the Registrar's Office by assisting with the office's day-to-day operations and providing excellent customer service through problem resolution and outreach for a wide audience.

Essential duties and responsibilities include the following:

• Processes enrollment verifications, licensing certifications and responds to any National Student Clearinghouse verification errors.
• Guides and informs students of registration and withdrawal procedures, deadlines, and forms by utilizing online services and working with faculty, when appropriate.
• Processes student transcripts.
• Provides frontline customer service to students and alumni in the Enrollment Services Center.
• Processes transfer credit evaluations.
• Assists with the tracking and notification of the students' enrollment status.
• Distributes and collects class rosters to and from faculty for attendance verification.
• Assists with registrar related tasks for new student orientation related activities.
• Projects a professional image through in-person and phone interaction with staff, faculty and students on multiple campuses.
• Maintains knowledge of standard registrar functions (registration, grading, and graduation) and abides by all FERPA regulations.
• Provides support for general student assistance and other projects as assigned.
• Understands and adheres to Rutgers' compliance standards as they appear in RBHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Performs other related duties as assigned.

FLSA
Nonexempt

Grade
185

Salary Details

Minimum Salary
27.630

Mid Range Salary
28.130

Maximum Salary
28.970

Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs
  

Position Status
Full Time

Working Hours
35

Standard Hours
35.00

Daily Work Shift

Work Arrangement
This position requires a fully on-site work arrangement.

Union Description
Teamsters 97

Payroll Designation
PeopleSoft

Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
PERS

Qualifications
Minimum Education and Experience

• Associate's Degree with two (2) years of experience in a records/registration office is required.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Ability to exhibit a high level of attention to detail and excellent interpersonal skills are required. This position requires a service-oriented individual who is able to work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office is required.
• Familiarity with a student information system (Ellucian-BANNER preferred) is required.
  

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment

PHYSICAL DEMANDS:

• Standing, sitting, walking, talking or hearing.
• No special vision requirements.
• Ability to lift up to ten (10) pounds.

WORK ENVIRONMENT:

• Office environment. Moderate noise.

Special Conditions

Posting Details
Posting Number
25ST2342

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Newark (RBHS)

City
Newark

State
NJ

Location Details
Stanley S. Bergen Jr. Bldg
65 Bergen St
Newark, NJ 07107

Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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