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Provider Recruitment Business Development Liaison
3 weeks ago
Hospital for Special CareScheduled Weekly Hours:
40Work Shift:
First ShiftDepartment:
Not Identified
We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day
Position Summary
The Provider Recruitment & Business Development Liaison supports the organization's growth and access goals by managing and executing provider recruitment activities, strengthening referral relationships, and conducting targeted business development outreach. This role serves as a key point of contact between providers, referral sources, and internal teams, helping to build awareness, foster strong relationships, and manage provider recruitment and retention efforts.
Key Responsibilities
Provider Recruitment
- Manages all phases of the provider recruitment process, including candidate outreach, screening coordination, interview logistics, site visit planning, and onboarding collaboration.
- Conduct proactive outreach to potential provider candidates to build and maintain a recruitment pipeline.
- Maintain accurate recruitment tracking, documentation, and follow-up.
- Serve as a liaison between candidates and internal stakeholders (i.e.: President, CMO, CNO, Medical Directors, etc.) to ensure a positive recruitment experience.
- Assist with recruitment events, conferences, and networking activities.
- Build and maintain positive working relationships with employed and affiliated providers.
- Serve as a consistent point of contact for providers to manage engagement, communication, and issue escalation.
- Assist with provider onboarding, orientation, and integration into the organization and community.
- Manage provider retention initiatives by identifying trends, feedback, and opportunities for improvement.
- Conduct outreach to referring providers, practices, and community partners to strengthen referral relationships.
- Support business development initiatives by sharing service line information, access updates, and organizational resources with referral sources.
- Participate in practice visits, meetings, and community events to promote services and provider capabilities.
- Collaborate with Marketing, Strategy, and Service Line teams on outreach efforts and referral materials.
- Track recruitment, referral, and outreach activities and provide regular updates to leadership.
- Assist with basic reporting on recruitment activity, pipeline status, and outreach efforts.
- Maintain market intelligence related to provider needs, referral patterns, and community trends.
- Ensure activities align with organizational policies, compliance requirements, and best practices.
Qualifications
Required
- Bachelor's degree in business, Healthcare Administration, Marketing, Communications, or related field.
- 3-5 years of experience in provider recruitment, provider relations, physician liaison, business development, or healthcare outreach.
- Strong interpersonal and relationship-building skills.
- Excellent verbal and written communication skills.
- Highly organized with the ability to manage multiple priorities.
- Experience working in a healthcare system, hospital, or physician practice environment.
- Familiarity with provider recruitment processes and referral networks.
- Experience using recruitment or outreach tracking tools.
- Relationship-driven and service-oriented
- Professional, approachable, and collaborative
- Detail-oriented with strong follow-through
- Comfortable in external-facing roles and community settings
- Ability to work effectively across clinical and administrative teams
- Frequently walks in areas of the Hospital, sitting and standing at frequent intervals, bending and reaching to access files and written materials.
- Uses hands, eyes, ears, and fine motor skills continuously to write. Uses computer/telephone.
- Job requires occasional sitting/working at a desk and those functions associated with administrative tasks (reaching, bending and stretching to access drawers, files, shelves). Occasional lifting of office supplies or promotional materials required (up to approximately 20 lbs).
- Frequent travel between hospital sites and community sites as needed and appropriate.
- Fine manipulation is required for writing and computer usage
- Functional fine and gross motor skills and upper extremity sensation needed. Intact vision needed.
- Must be able to initiate and interpret communication with patients and others.
- Ability to coordinate multiple projects simultaneously that cut across department lines and involve multiple constituencies.
- Uses independent judgment and problem-solving techniques daily in working with internal and external contacts.
- Position requires a high level of communication skill, including expression of abstract/complex ideas, use of negotiation and active listening, and an ability to dialogue with multiple parties.
- Continuously communicates with others using effective listening, writing, presentation, and verbal skills.
- Ability to successfully initiate projects and activities independently under tight deadlines while managing multiple priorities.
- Ability to work collaboratively with staff, internal/external stakeholders, health care providers and others throughout the community.
- Frequently works with and around other people.
- Travels in the community and in the region and occasionally long distances to meet with providers and/or community members, or to attend professional conferences.
- Adjusts works hours to accommodate work responsibilities such as special events, media and publications deadlines and workload as required.
