Service Coordinator

Job Description

** Lighting Maintenance Inc. (LMI)**

Lighting Maintenance Inc. is a fast-growing, multi-state electrical and lighting contractor executing high-impact work across the Mid-Atlantic. Our Norfolk division is expanding, and we’re looking to bring on a Service Coordinator who thrives in a fast-paced environment, communicates like a pro, and understands that supporting the team is the whole mission.

This role is central to keeping our service operation running smoothly. If you like juggling schedules, keeping customers informed, and making sure the office doesn’t descend into chaos, this is your moment.

** Key Responsibilities**

• Coordinate daily service schedules and dispatch crews efficiently
• Handle routine customer calls with professionalism and clarity
• Complete billing and invoicing tasks accurately and on time
• Support basic office management, including documentation and workflow organization
• Track work orders, materials, and project status
• Assist the Service Manager with reporting, follow-ups, and operational support
• Perform additional duties as needed to keep the wheels turning

** What We’re Looking For**

• Strong organizational and multitasking skills
• Professional communication (written and verbal)
• Comfort working in a busy construction/service environment
• Dependability and follow-through
• Ability to collaborate with field crews, managers, and customers
• A mindset focused on continuous improvement and accountability
• ** Team players only**. Lone wolves, drama magnets, and finger-pointers need not apply.

** Why Join LMI?**

• Competitive pay
• Growth opportunities in a company that’s scaling fast
• Supportive team environment
• A culture grounded in safety, performance, and doing things the right way

If you’re ready to step into a role where your work directly impacts operational success, we want to hear from you. Apply today and help us keep Norfolk running strong.

Company Description

Since 1991, our family-owned electrical and lighting contracting company has served government, commercial and industrial customers with a can-do attitude backed by our tradition of superior service. Today we’re an acknowledged industry leader, but our biggest strength – most valuable asset – is the people that comprise the LMI team.

We’re proud to provide you not just a job, but a career and a rewarding professional opportunity to refine your skills and add new ones. You’ll be helping us maintain our leadership in the lighting industry. Our pledge is a workplace that is open, cooperative, respectful and dynamic, designed to bring out your best, and LMI’s best.

The LMI Open Door Policy, empowers our employees to take problems to the next management level, and resolve them with your immediate supervisor. We also invite suggestions for ways we can improve productivity, efficiency and safety. At LMI the safety and well-being of employees, customers and the public are our top priorities.

Since 1991, our family-owned electrical and lighting contracting company has served government, commercial and industrial customers with a can-do attitude backed by our tradition of superior service. Today we’re an acknowledged industry leader, but our biggest strength – most valuable asset – is the people that comprise the LMI team.\r
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We’re proud to provide you not just a job, but a career and a rewarding professional opportunity to refine your skills and add new ones. You’ll be helping us maintain our leadership in the lighting industry. Our pledge is a workplace that is open, cooperative, respectful and dynamic, designed to bring out your best, and LMI’s best.\r
\r
The LMI Open Door Policy, empowers our employees to take problems to the next management level, and resolve them with your immediate supervisor. We also invite suggestions for ways we can improve productivity, efficiency and safety. At LMI the safety and well-being of employees, customers and the public are our top priorities.