Accounts Receivable Coordinator
2 weeks ago
About Us
Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service.
Visit Waste Harmonics Keter for more information.
Position Summary
The Accounts Receivable Coordinator is responsible for timely collections, accurate account maintenance, and proactive customer follow-up on overdue balances. This role acts as a key link between customers and the Finance team to ensure records are accurate, issues are resolved quickly, and operations run smoothly. The coordinator also provides regular reporting on collection status, disputes, and trends that support decision-making across the business.
Key Responsibilities
Strategy & Customer Focus
- Maintain and monitor all assigned customer accounts to ensure timely payments.
- Engage with the team to stay aligned with best practices and business needs.
- Support continuous improvement efforts within the AR process.
- Partners with internal departments to resolve any issues that may cause customer payment issues and improves the customer finance experience.
- Foster strong relationships with customers, proactively seeking ways to provide a clear and customized experience.
- Maintain accurate data within the ERP system (Netsuite), including updates, reconciliation, and documentation.
- Meet or exceed KPIs, including collection targets, resolution of disputes, reduction of duplicate services, and correction of rate/price discrepancies.
- Adhere to established workflows and ensure compliance with finance processes.
- Support internal and external audits with proper documentation and timely responses.
- Share knowledge and best practices to support team goals and a collaborative environment.
- Seek ongoing personal development through training, coaching, and feedback.
- Strong communication and organizational skills.
- Ability to prioritize tasks and manage deadlines effectively.
- Works independently while thriving in a collaborative team environment.
- Experience resolving customer disputes both internally and externally.
- Familiarity with ERP systems (Netsuite preferred).
- Proficiency in Microsoft Excel, Outlook, and Word.
- Ability to adapt in a fast-paced and evolving environment.
- Understanding of AR processes, reconciliation, and account research.
- Ability to provide accurate documentation for audits and internal reviews.
- Competitive Compensation
- Annual Bonus Plan at Every Level
- Continuous Learning and Development Opportunities
- 401(k) Retirement Savings with Company Match; Immediate Vesting
- Medical & Dental Insurance
- Vision Insurance (Company Paid)
- Life Insurance (Company Paid)
- Short-term & Long-term Disability (Company paid)
- Employee Assistance Program
- Flexible Spending Accounts/Health Savings Accounts
- Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
- 7 Paid Holidays
At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
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