Systems Administrator

11 hours ago

Tempe, AZ, United States Apex Systems Full time
Systems Administrator

Contract-to-Hire

Tempe, AZ -- On-site

Position Overview

The Systems Administrator will report to the Head of Shared Service Infrastructure. This will be a hands-on technical position driving success of IT operations and integrations with Kestra firms. The successful candidate will have solid experience troubleshooting and diagnosing a variety of infrastructure issues within a fast-paced environment, as well as assisting with the direction of overall technology strategy, and contributing positively to open communications and collaboration within the infrastructure team, technology department and organization as a whole.

Position Duties and Responsibilities:
  • Demonstrate technology initiatives and progress to managers and executives
  • Travel to remote sites to perform site setups and technology migrations
  • Administer Intune and Endpoint Manager for Windows and mobile devices
  • Manage and Administer Azure AD accounts
  • Responsible for the proper functionality of systems including but not limited to email hosting, servers, and internal network
  • Assist in administering call flows and call routing
  • Support Tier 1 and 2 technicians in troubleshooting system related issues
  • On-boarding and off-boarding IT process for employees
  • Recommend improvements to existing systems and new technologies
  • Documentation and record keeping of current in production system's technology
  • Hands on with installing network cabling, equipment and ongoing support
Requirements:
  • Direct experience as an account administrator for Office 365
  • Direct experience managing and troubleshooting Azure AD and Intune/Endpoint Manager
  • Experience administering RingCentral a plus
  • Experience deploying and administering Windows Autopilot a plus
  • Experience in the following are pluses:
    • Email hosting and troubleshooting (spam filtering, dkim, spf) - direct experience migrating mailboxes to Exchange Online (O365) a plus
    • Configuring and supporting Windows Servers in a production environment
  • Strong communication skills and experience detailing technology initiatives to multiple stakeholders throughout an enterprise
  • A grasp of industry best practices with regard to backups, network security, patch management, monitoring, documentation, etc.
  • A strong customer service presence, and an unwavering commitment to quality of service and follow-through
  • An ability, willingness, and desire to learn and embrace new, unfamiliar and/or emerging technologies which may best address changing business needs.
  • Willingness to travel up to 25%

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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