Administrative Support Specialist

3 days ago

Wilmington, DE, United States Children and Families First Delaware, Inc. Full time

Job Type

Part-time

Description

Community-based Mental Health Therapy Program is seeking administrative support.

  • Serve in the role of providing administrative support for assigned program(s), assisting with documentation, management of data sets, creation, and management of Excel spreadsheets, extracting data for reports including, but not limited to:
  • generating and disseminating productivity reports and productivity summarization reports monthly, quarterly and annually;
  • maintain community referral lists;
  • compiling or assisting in the compilation of statistical information for special reports.
  • conducting referral follow ups and related communications;
  • assist with assigning clients to programs;
  • updating waiting lists; and
  • maintain and revise program schedules
  • Corresponds by mail and/or telephone with potential clients regarding their service.
  • Take minutes at meetings as assigned.
  • Schedules client appointments as appropriate.
  • Maintains files and records
  • Provides front desk receptionist lunch-time coverage, and back-up coverage as assigned.
  • Supervise volunteers as assigned.
  • Establishes and maintains professional relationships within the agency and community.
  • May transport clients, as assigned.
  • Maintains agency standards regarding confidentiality and quality.
  • Attend community meetings and assist with program outreach, as assigned.
  • Serves on staff committees as assigned and/or approved
Part-Time (30 hours/week) with benefits

Benefits include:
  • Health, Dental and Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Tuition Assistance
  • 401 (k) with matching
  • Life Insurance
  • EAP Service
Requirements

EDUCATION and/or EXPERIENCE
  • High school diploma or general education degree (GED); minimum of two years previous secretarial experience and/or training; or equivalent combination of education and experience. AA degree in business/admin support functions desirable
QUALIFICATIONS
  • Ability to manage and analyze program data.
  • Ability to write summaries of program activities, operations for reports.
  • Advanced working knowledge of Microsoft Office and Outlook.
  • Advanced Excel skills.
  • Previous experience with Apricot data system, desirable.
  • Accurate typing and/or word processing skills.
  • Previous experience with office equipment (computers, fax, calculator, photocopier, voice mail, telephones, etc.).
  • Knowledge of record keeping, filing, and general office procedures.
  • Good telephone skills.
  • Ability to work independently and accurately.
  • Ability to respond appropriately to the cultural differences present among the agency's service population.
  • Strong organizational and time management skills.
  • Possess a valid driver's license with a safe driving history.

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