Associate Technical Architect

2 weeks ago

Plano, TX, United States Yantran LLC Full time

Job Description -
ServiceNow Solution Architect:
Work Location :
Dallas, TX , Middletown, NJ - Onsite Hybrid
CSA, CIS, CAD active certifications are mandatory
The Solution Architect is a key member of the ServiceNow implementation project team and
is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting team members to deliver the complete solution for the customer.
RESPONSIBILITIES:
Participate in process flow analysis and process redesign along with the Project Manager
Ability to work in ServiceNow proposals by creating High Level and Low-Level Design Document
Share best practices and be consultative throughout the technical design of the project
Produce a detailed functional design document to match customer requirements
Ability to produce a technical specification for custom development and systems integration requirements
Participate in internal projects as required
Maintain current ServiceNow knowledge through self-study and utilization of available training
PREFERRED SKILLS/EXPERIENCE:
Ideal candidate must be self-motivated with a proven track record in ITSM and ITOM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast-moving environment. Additional preferred qualifications are:
Hands-on with ServiceNow and ability to train rest of the team for various technical roles (SystemAdmin, Developer, Implementation Specialist) required for ServiceNow implementation.
Advanced experience in ITSM, ITOM, CMDB, Orchestration, SPM, HRSD, CSM and Scoped Applications
ServiceNow e-bonding and integrations with proprietary or custom develop solution.
Strong presentation and communication skills
Ability to understand business requirements and convert them into solution designs
Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
Should have participated in, and be familiar with project methodologies
5-7 years of relevant experience in professional services or customer support operations
3-6 years of ITSM systems integration and/or implementation experience
Proven Solutions consulting experience

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