Commission & Field Service Specialist III
7 days ago
Location: Carrollton, GA (On-site)
Travel Required: Up to 20% of the time (including international travel up to 25%)
Salary Range: $90,000.00 - $120,000.00 USD (Relocation Package: Partial, Bonus Option Negotiable)
Key Responsibilities
- Supervise and support customer installation of SCR systems independently
- Install, configure, commission, and troubleshoot pumps, motors, valves, and other subsystems
- Identify and implement process or equipment improvements
- Create and maintain preventive maintenance (PM) documents and manage SCR service programs
- Provide customer training and transfer knowledge effectively
- Document visits, audits, and troubleshooting processes thoroughly
- Produce daily progress reports and analyze data for operational improvements
Minimum Education Level: Bachelor's Degree in Engineering (or 15+ years direct industrial experience)
Must-Haves
1Minimum of 5 years Industrial Equipment Installation and Maintenance and an Engineering Degree or Minimum of 15 Years Experience with Direct Industrial Equipment installation and Maintenance Management
2Please make sure to read the Job Description and note the requirements
3 again this is a very hand on position.
- The SCR Commissioning & Field Service Specialist is responsible for installation, commissioning and start-up of SCR
- Projects as required. This individual must become familiar with all major subsystems of copper and aluminum rod mills sold to customers and will provide process installation guidance and support. The SCR Commissioning & Field Service Specialist will interface with other areas of the organization to drive continuous improvement in processes and equipment supplied by SCR.
Key Responsibilities
1.Work independently to supervise customer installation of SCR systems.
2.Use in-depth knowledge and experience to Install, configure, commission and troubleshoot subsystems of the
continuous processing system including pumps, motors, and valves.
3.Solve complex problems to identify process and/or equipment improvement opportunities.
4.Assist in the specifications, installation, and modification of SCR systems
5.Manage SCR service program to include periodic audits, vibration analysis monitoring, and PM program for end
users
6.Develop and maintain PM documents for SCR equipment sold to end users
7.Performs customer training on features and general maintenance of the systems.
8.Must have a good understanding of equipment functions and be able to transfer operational knowledge to
customers and new employees through training, publications, discussions, presentations, and other forms of
communication.
9.Act as a resource to answer technical questions posed by our existing and prospective customers and new
employees.
10.Produce daily progress reports during startups and field service visits.
11.Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance-
related problems
12.Must clearly document customer visits, process audits, and problem-solving approach during troubleshooting.
13.International travel, potentially several weeks duration at a time, of up to 25% is required.
Education, Experience, and Skills
Required
Minimum Education Level: Bachelor's
Specialized Degree: Engineering degree or 15+ years direct experience
Years of Experience: 5+
Field of Expertise: Installation and maintenance of industrial equipment.
Preferred
Years of Experience: 10+
Other Preferred Skills, Licenses, & Certificates:
1.Must have strong interpersonal communication and organizational skills, be a strong team player, have strong analytical and problem-solving skills, and be flexible and adaptable to changing requirements.
2.Self-starter with a passion for problem solving and continuous improvement requiring minimal supervision.
3.Proven experience of successful completion of projects.
4.AutoCad experience or ability to learn to use this software is desired.
5.Ability to interpret technical drawings, schematics, and OEM manuals.
Competencies
- Nimble Learning
- Customer Focus
- Plans and Aligns
- Collaborates
- Balances Stakeholders
- Action Oriented
We are committed to diversity, equity, and inclusion, fostering a sustainable and progressive workplace for all team members. Our benefits package includes medical, dental, and vision insurance, life insurance, retirement options, equity, paid time off, and remote work flexibility.
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