HVAC Service Technician

Benefits:

401(k)

Bonus based on performance

Company car

Competitive salary

Health insurance

Paid time off

Training & development

About the Role

We’re hiring a skilled and dependable HVAC Service Technician to join our growing Varsity Zone team in Norwalk. You’ll perform residential and light commercial service, maintenance, and installation work with a focus on safety, quality, and customer satisfaction. This position reports to the General Manager and plays a key role in delivering the Varsity Zone experience on every job.

What You’ll Do

· Diagnose, repair, and maintain heating, cooling, and ventilation systems.

· Perform seasonal tune-ups, system inspections, and equipment change-outs.

· Accurately document work in ServiceTitan and ensure all service tickets are completed.

· Communicate clearly with customers regarding issues, solutions, and pricing before work begins.

· Follow all Varsity Zone safety standards and procedures.

· Maintain service vehicle, inventory, and tools in clean, safe, and working condition.

· Support installation crews or other technicians as needed.

· Participate in ongoing training to maintain and expand technical knowledge.

· Uphold Varsity Zone’s reputation for professionalism, integrity, and high-quality service.

Who You Are

· Valid Connecticut S2 or S1 HVAC license (S2 preferred; S1 a plus).

· EPA 608 certification (Type II or Universal).

· 3+ years’ experience in HVAC service, maintenance, or installation.

· Strong troubleshooting skills in both electrical and mechanical systems.

· Clean, professional appearance and strong customer-service orientation.

· Valid driver’s license with a clean driving record.

· Ability to lift 50+ lbs and work in confined spaces or varying weather conditions.

· Experience using ServiceTitan or similar field-service software is a plus.

What We Offer

· Competitive hourly pay + performance bonuses

· Health stipend (transitioning to full medical plan)

· Paid time off (10 days to start)

· Company vehicle and tablet

· 401(k) plan

· Career advancement path into lead technician or operations roles

· Supportive, owner-backed environment — no corporate red tape

Schedule

Full-time; may include occasional evening/weekend coverage during peak periods

If you require reasonable accommodation to complete a job application, a job interview, or to otherwise participate in the hiring process. This job search function is performed on behalf of Brand, Location #, and Geography Location an independently owned and operated company, and not Franchisor, HorsePower Brands. Franchisor, HorsePower Brands, and its affiliates, including HPB Recruitment LLC, is an independent contractor of Brand, Location #, and Geography Location and does not have any authority to bind, commit, direct, or otherwise control Brand, Location #, and Geography Location. Neither HorsePower Brands and its affiliates, including HPB Recruitment LLC nor Brand, Location #, and Geography Location shall be deemed a joint employer of the other’s employees, and nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, fiduciary or agency relationship between the Parties for any purpose. Brand, Location #, and Geography Location  employees shall not be deemed “employees” or “leased” employees of HorsePower Brands for any purpose, in law or equity. Applicant acknowledges, understands, and agrees that Applicant is applying for an employment position of Brand, Location #, and Geography Location and not HorsePower Brands or its affiliates, and that if hired, the Applicant shall be an employee of Brand, Location #, and Geography Location and not HorsePower Brands or its affiliates. Applicant acknowledges, understands, and agrees that any claims, disputes, causes of action, of any kind, in contract or tort, at law or equity, related to the employment of the Applicant by Brand, Location #, and Geography Location, shall be made against Brand, Location #, and Geography Location, and not HorsePower Brands or its affiliates.