Account Rep
3 days ago
ACCOUNT REPRESENTATIVE
REPORTS TO: Regional Director of Sales LOCATION: Midland
CLASSIFICATION: Exempt
DRUG TESTING REQUIRMENTS: This position is subject to PHMSA drug testing in accordance with Milford policies.
DRIVING REQUIREMENTS: This position requires a valid driver's license and must pass MVR requirements in accordance with Milford policies.
BACKGROUND CHECK REQUIREMENTS: This position is subject to a third-party position specific background check in accordance with Milford policies and procedures.
JOB SUMMARY:
The Account Rep will play a key role in generating revenue by developing HDPE supply, technical services, and rental equipment opportunities within an assigned territory. Schedules in-person meetings with current and potential clients. Develops business across multiple sales channels focusing on oil and gas operators, midstream companies, water/gas municipalities and engineering/design firms. Identifies customer needs through consultation and creates sales quotes/orders to meet customer requirements. Maintains customer relationships through communication, support, and high-level customer service.
ESSENTIAL FUNCTIONS:
- Recognize and cultivate potential sales leads from existing and prospective customers within an assigned territory.
- Meet with current and prospective clients in-person or by telephone.
- Maintain a comprehensive knowledge of our products and services and how they can benefit our customers.
- Create and implement a sales strategy based on market conditions within assigned territory.
- Maintain a strong customer relationship after the sale through follow up meetings or phone calls.
- Develop clear communication channels for new and existing customers.
- Identify customer product needs and create sales quotes/orders.
- Develop clear and effective written proposals based on customer requests.
- Participate in trade shows and other industry networking opportunities.
- Partner with the Regional Director of Sales regarding customer account activity, invoicing requirements, and customer feedback on products and services.
- Partner with clients, vendors, Credit and A/R to quickly resolve customer service issues.
- Other duties as assigned.
JOB QUALIFICATIONS:
- Ability to prospect, develop and grow an assigned sales territory through various sales methods.
- Self-starting personality.
- Ability to travel regionally (75% required, with occasional overnight stays as required by business needs.)
- Ability to learn, present and support multiple product lines.
- Strong time management, organization, and ability to multitask.
- Ability to interact with decision makers at all levels of an organization.
- Analytical and problem-solving skills.
- Effective verbal and written communications skills.
- Knowledge of general safety practices with the ability to follow Milford and customer specific safety standards.
- Ability to provide H2S and PEC certification and/or pass Milford offered course upon onboarding.
- Excellent presentation skills.
- Excellent customer service.
- Ability to drive light duty truck/trailer combo less than 10,000 pounds.
- Bachelor's degree in related field preferred.
- Five years of industry sales related experience required.
- Obtain client specific safety training provided by Milford within 2 months.
- Ability to provide H2S and PEC Certification and/or pass Milford offered course upon onboarding.
WORK ENVIRONMENT:
- Sales Counter/Office/Client Office.
- Customer project sites, enclosed warehouse, and storage yard.
- Occasional high noise level, dust, fumes such as fuel or exhaust may be encountered.
- Sometimes exposed inclement weather while working outside or driving vehicle.
- Occasionally exposed to bright or dim lighting conditions while driving.
- Exposure to H2s and/or other toxic fumes varying by customer location.
- Driving over rough terrain on customer locations or bid walks.
- Minimum 75% of travel required, with occasional overnight stays as required by business needs.
- Ability to stand, sit, stoop, reach with arms, kneel and push/pull/lift 50 pounds.
- Ability to walk long distances in rough terrain.
- Stooping, crouching, kneeling, crawling, climbing ramps or stairs.
- Speaking, publicly.
- Ability to wear PPE.
- Reaching overhead, at or below shoulder level.
- Keyboarding.
- Driving (and ability to maintain valid driver's license and pass MVR in accordance with insurance requirements)
- Sitting for long periods of time.
- Standing for extended periods of time.
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